Quality Engineer

Key Responsibilities

• Develop, implement, and maintain quality systems, procedures, and standards (ISO 9001 or equivalent).

• Lead or participate in root cause analysis (RCA) and implement corrective and preventive actions (CAPA) using tools such as 8D, 5 Whys, and Fishbone.

• Monitor and report on product quality trends, KPIs, and continuous improvement initiatives.

• Conduct internal and supplier audits, support external audits, and follow up on non-conformances.

• Collaborate with design and production teams to ensure quality is built into new products and processes from the start (APQP, FMEA).

• Review technical drawings and specifications to ensure compliance with quality standards.

• Work with suppliers to resolve quality issues and improve incoming material quality.

• Support customer satisfaction by addressing complaints and ensuring timely resolution.

• Provide training and guidance on quality tools and methodologies across departments.

Qualifications

Required:

• Bachelors degree in Mechanical, Industrial, or Manufacturing Engineering or related field.

• 3+ years of experience in a quality engineering or related role, preferably in manufacturing or industrial equipment.

• Strong knowledge of quality tools (FMEA, SPC, Control Plans, PPAP, etc.).

• Experience with ISO 9001 and related quality management systems.

• Excellent problem-solving and analytical skills.

• Proficiency with Microsoft Office and quality software/tools.

• Strong interpersonal, communication, and organizational skills.

Preferred:

• Experience in the material handling industry or with industrial vehicle systems (e.g., lift trucks, attachments, automation).

• Six Sigma or Lean certification (Green Belt or higher).

• Knowledge of hydrogen fuel cell technologies and/or telematics systems.