Quality Engineer (HPE-SVC)

Job Overview:Monitors, controls, and analyzes product and process quality to meet internal and external requirements.Duties and Responsibilities:

1. Ensure adherence to internal quality standards and customer-specific requirements across products and processes
2. Collect, analyze, and report on quality data and defective materials, identifying root causes and distinguishing between component- and process-related issues
3. Lead and support preventive and corrective action processes (e.g., 8D, IPAN), including implementation and follow-up
4. Collaborate with cross-functional teams to resolve internal quality issues and respond to customer/vendor concerns and claims
5. Manage non-conforming materials through hold/release processes, screenings, rework coordination, and purge activities
6. Support new product introductions (NPI) and product changes with quality planning, documentation, and risk assessment
7. Participate in and support internal and external audits (e.g., ISO 9001, ESD, 5S), and contribute to continuous improvement initiatives
8. Investigate material damage (e.g., vendor, transport, workmanship) and implement corrective measures
9. Supervise and coordinate the activities of technicians and quality control operators; maintain and update work instructions and training materials
10. Ensure ongoing compliance with SER (Social & Environmental Responsibility), OSH (Occupational Safety & Health), EMS, and ISO quality systems

Special Skills:

• Kaizen/Lean, Quality such as Ishikawa diagram, 8D, 5s or FMEA, Knowledge of six sigma, ISO 90001, SAP/4 Hana/ MS office applications

Competence:

• A blend of technical, analytical, and interpersonal skills, such as expertise in quality management systems like ISO 9001 and Six Sigma, strong data analysis and problem-solving abilities, and excellent communication and collaboration skills. They must also have a high level of attention to detail, technical proficiency, and the ability to ensure compliance with standards and regulations.

Experience Requirements:Minimum 1 year and with up to 5 years of experience in Quality Engineering, Quality Assurance, or a related field. Education and Qualifications:

• High school diploma or equivalent required.

• Completion of two years of college or graduation from a two-year technical college with an associate’s degree; or bachelor’s degree

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