General Purpose The QUALITY ENGINEER is responsible for organizing and handling the activities necessary to assure that the performance of HYTORC’s products exceeds customer requirements. The role also helps ensure that product,, inspection, testing, calibration, and related control processes comply with applicable ISO 9001 and ISO/IEC 17025 requirements and other regulatory or customer requirements. This is accomplished through measuring, analyzing, testing, troubleshooting, monitoring, reporting, auditing, coordinating, and supporting corrective actions and process controls.
Essential Duties and Responsibilities
- Estimate, prioritize, plan and coordinate testing activities
- Correctly and consistently develop and apply testing processes for new and existing products to meet client needs
- Calculate dimensions and tolerances using knowledge of mathematics and instruments such as micrometers, calipers, micro height, depth gages, thread gages, etc.
- Compile, analyze, and clearly document testing results and conclusions.
- Maintain working knowledge of diverse machinery
- Schedule and track preventive maintenance for major assets, including CMMs, calibration equipment, or quality equipment.
- Coordinate and maintain calibration activities and records for gages and equipment used in the machine shop, assembly, and Quality areas, including calibration status, due dates, and follow-up on out-of-calibration conditions.
- Maintain facility Safety Data Sheet (SDS) books and ensure current SDS information is accessible in applicable work areas.
- Consistently reinforce quality practices throughout the organization
- Serve as a troubleshooting and escalation resource to engineering, operations, customer support, suppliers and the customer
- Conduct failure / root cause analysis on electronic / mechanical components
- Establish cross functional collaborative discussions about important factors discovered during analysis with Engineering’s Research & Development team
- Perform internal audits and participate in external audits for ISO 9001 and ISO/IEC 17025 certification or accreditation activities, including audits conducted by Intertek or other external bodies; support timely closure of findings and corrective actions.
- Analyze supplier failures, support corrective actions, recommend solutions to Engineering, and ensure unacceptable material is properly identified, contained, and dispositioned through the approved nonconformance process.
- Work with Incoming Inspection to optimize inspection methods and processes.
- Maintain and control activities within the MRB cage, including material identification and segregation, inventory movements, status tracking, and disposition coordination in accordance with approved MRB procedures.
- Participate in the First Article Inspection (FAI) process.
- Interface with the engineering department to ensure that new product offerings can be supported without sacrificing quality.
Supervisory Responsibilities
Education/Experience Required
- Bachelor’s degree in Mechanical, Manufacturing, Industrial, Electrical, Quality Engineering, or a closely related technical discipline; equivalent education combined with significant quality experience may be considered.
- Working knowledge of ISO 9001 quality management requirements; familiarity with ISO/IEC 17025 calibration and laboratory requirements is strongly preferred.
- Top notch communication skills required when dealing with suppliers, customers and internal groups
- Strong analytical and problem solving skills
- Mechanical Engineering background is required
- Experience in quality testing, internal auditing, calibration control, nonconforming material/MRB, and problem solving is preferred.
Computer Skills Necessary
- Proficiency in Microsoft Office required
- Knowledge of 2D and 3D design software
Physical Demands/Requirements
- Must occasionally lift and move up to 50 pounds.
- Must be able to sit, stand, walk, reach, lift, and using their hands.
- Ability to climb, squat, bend and kneel on floor.
- Must be available to travel to Vendor Sites/US facilities.
- Must also need good vision and hearing and be able to perform repetitive motions.
Work Environment
- Standard office environment of moderate noise level.