Quality Engineer

• Serve as the primary point of contact for customer quality concerns, driving investigations through resolution.
• Manage customer complaints, communicate progress updates, and implement effective corrective actions.
• Lead root cause analysis activities and partner with production, engineering, and operations teams on problem-solving initiatives.
• Analyze quality data and performance trends to identify opportunities for improvement and prevent recurring issues.
• Review, evaluate, and disposition non-conforming materials and products using statistical and analytical methodologies.
• Support APQP, PPAP, and new product development activities by providing quality expertise and guidance.
• Conduct internal audits and participate in supplier quality improvement initiatives.
• Develop and implement process improvements that enhance product quality, operational efficiency, and customer satisfaction.
• Prepare and present technical reports, quality metrics, corrective action plans, and performance updates to stakeholders.
• Support customer, supplier, and third-party audits while ensuring compliance with quality management systems.
• Educate and mentor cross-functional teams on quality methodologies, best practices, and industry standards.
• Travel periodically to customer and supplier locations to support audits, investigations, and corrective actions.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

Own customer-facing quality initiatives with global impactDrive process improvements in a growing manufacturing environment

• Bachelor's Degree in Engineering or a related technical discipline.
• 2+ years of experience in Quality Engineering, Manufacturing Engineering, or a related role.
• Experience managing customer quality complaints and driving corrective actions to closure.
• Strong root cause analysis, problem-solving, and data analysis skills.
• Ability to communicate effectively with customers, suppliers, and internal stakeholders.
• Experience utilizing quality tools and methodologies within a manufacturing environment.
• Knowledge of APQP, PPAP, FMEA, SPC, and other quality core tools preferred.
• Familiarity with Lean Manufacturing and Six Sigma methodologies is highly desirable.
• Experience supporting ISO 9001 quality systems; IATF 16949 experience is a plus.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office and quality reporting systems.
• Comfortable working in a fast-paced manufacturing environment with occasional travel requirements.

Our client is a well-established manufacturing organization known for engineering high-performance products used in critical industrial applications. They offer a collaborative environment where employees have direct influence on quality, operations, and customer satisfaction while contributing to continuous growth and innovation.

• Competitive salary ranging from $80,000 to $100,000.
• Permanent position with opportunities for professional growth.
• Competitive salary range of $81,000 - $100,000 plus comprehensive benefits.
• High-visibility position with direct customer interaction and business impact.
• Opportunity to lead quality improvement initiatives across manufacturing operations.
• Exposure to advanced engineering and quality systems including APQP, PPAP, Lean, and Six Sigma.
• Collaborative culture that encourages professional growth, continuous improvement, and career advancement.