Quality Engineering Manager, CI/CD

Job Description

About FIS

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role

As a Manager, Software Engineering, you will lead the design, development, and delivery of scalable, efficient software systems aligned with FIS technology objectives. You will guide software architecture, cloud computing activities, application reliability, and continuous improvement while partnering with cross-functional teams and application users. You will also manage a small to mid-sized technical team, direct short-term strategy execution, and help deliver significant projects within defined budgets.

Current and future sponsorship are not available for this position 

Jacksonville, FL Hybrid (three days in-office, two days virtual)

About the team

Our team is composed of talented Software Developers & Quality Engineers who work collaboratively to deliver high-quality software solutions that support key banking and financial operations. We focus on building scalable, secure, and efficient systems that meet the evolving needs of our clients and internal stakeholders.

What you will be doing

• Defining and leading quality engineering strategy across multiple products or portfolios.
• Ensuring quality is embedded throughout the SDLC.
• Improving stability, reducing defects, and driving predictable releases.
• Partnering with product and engineering leadership.
• Building and leading QA organizations.

Primary Responsibilities

• Define and execute end-to-end QA strategy.
• Lead quality engineering across multiple teams/products.
• Drive defect reduction and release readiness.
• Establish QA governance and standards.
• Implement quality gates and CI/CD automation.
• Manage test data and environments.
• Improve platform stability using quality metrics.
• Coach and develop QA leads and engineers.

Required Qualifications

• 8+ years in Quality Engineering.
• 5+ years in QA leadership overseeing multiple products or portfolios.
• Experience creating enterprise-scale QA strategies.
• Strong release governance and test management background.
• Experience integrating automation into CI/CD pipelines.
• Vendor/team governance experience.
• Strong leadership and stakeholder-management skills.

Added bonus if you have

• Digital banking, payments, or financial services.
• SWIFT knowledge.
• Quality metrics–driven improvement programs.
• Security, resilience, and vulnerability testing.

What we offer you

• Flexible and creative work environment.

• Diverse and collaborative atmosphere.

• Professional and personal development resources.

• Opportunities to volunteer and support charities. 

• Competitive salary and benefits. 

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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