Quality Management Coordinator

Community Care is hiring a Quality Management Coordinator. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity at our Bishop Woods facility.

Quality Management Coordinator Job Responsibilities: Under the supervision of the Director of Quality, the Quality Management Coordinator is responsible for supporting the operational quality of the organization. The Quality Management Coordinator also Uses quality monitoring systems to ensure accuracy and completeness of program data.

• Quality Monitoring: Conducts internal file reviews as assigned to monitor program performance and adherence to quality standards. Completes additional monitoring audits as assigned. Supports data analysis and reporting assistance with production of data for external review as needed.
• Risk Management: Monitors the Incident Management System to include receiving, responding and tracking member related events reported by Program Operations. Completes incident investigations as defined by policy. Consults with staff to ensure proper remediation for the member and the organization with the goal of meeting member outcomes, ensuring member safety and minimizing risk.
• Quality Program Support: Supports performance improvement initiatives as assigned.
• Quality Program Engagement Seeks and integrates stakeholder input into quality assurance and risk related initiatives. Stakeholders include members, legal decision makers, care teams, caregivers, and providers

Quality Management Coordinator Experience: A Bachelors degree in Healthcare Administration or Human Service with 2 years of experience combining direct care/service in acute or community base long term healthcare with older adults and/or persons with disabilities. or an Associates degree with 4 years of experience combining direct care/service in acute or community base long term healthcare with older adults and/or persons with disabilities

Quality Management Coordinator Education: Bachelors Degree in Healthcare Administration or Human Service with 2 years of experience required or Associates Degree in Healthcare Administration or Human Services with 4 years of experience required.

License/Certification: Long Term Functional Screen Certification may be required based on specific assignment.

Travel: Regular local travel, requiring use of personal vehicle, valid drivers license, and proof of required insurance coverage.

Work Hours: Monday Friday 8:00AM - 4:30PM

About Community Care Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 23 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs. Together with our community partners, we're committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle.

Compensation and Benefits: Our employees make a real difference in people's lives every day that is why we are proud to offer a compensation package that includes:

• Attractive full and part time schedules
• Generous paid time off
• Competitive pay and benefits (health, dental, vision, etc.)
• Retirement Plan with employer contribution
• Flexible benefits plan
• Employee referral program
• Co-Workers care program
• Employee Assistance Program

Community Care is an Equal Opportunity Employer