QUALITY MANAGER

QUALITY MANAGER DUTIES:

• Attend In-person workshops: The Quality Manager must attend the Commission-coordinated project workshops in person alongside the Project Manager, Deputy Project Manager and Software Manager.
• QA plan and controls: Lead execution of project-specific quality protocols, test and inspection procedures, and defect/nonconformance tracking and reporting; contractor obligations.
• Test strategy and acceptance: Coordinate the project test plan, quality plan, test/rollback plan, QA review cycles, integration testing and user-acceptance testing.
• Functional and integration validation: Oversee test coverage of CMS workflows, public website and intranet, APIs, real-time traffic and maps, permitting and payment interfaces.
• Accessibility, performance and security: Validate web-performance requirements, track security test results, and coordinate remediation evidence with the engineering/security team.
• Release readiness and handoff: Maintain defect triage, test evidence and release criteria for go-live, final acceptance and the 90-day post-acceptance warranty period.

QUALIFICATION REQUIREMENTS:

• Experience: 6+ years in software QA/testing with experience leading complex website, intranet or application releases; public-sector digital services experience preferred.
• Education and credentials: Bachelor's degree in IT, computer science, engineering or similar preferred
• ISTQB, CSTE or CSQA certifications a plus. 

TECHNICAL FLUENCY:

• Functional, regression and integration testing; test automation; APIs; accessibility and performance validation; security coordination; UAT and requirements traceability.