• Franklin, MA
  • $120,000–$140,000 Per Year
  • Full-time
  • Instant Apply
1 day ago
Michael Page International

Job Description

Quality Assurance Manager

Our client is a well-established manufacturing organization with a strong reputation for technical excellence, precision, and product quality. The company offers the stability of an industry leader while providing the opportunity to make a significant impact across multiple business units and operational sites.

Job Description

Lead all quality control systems, procedures, and standard operating practices across two manufacturing locations. Maintain and continuously improve ISO 9001 and ISO/IEC 17025 compliant quality management systems. Serve as the primary owner of the calibration and metrology laboratory, ensuring ongoing accreditation compliance and successful external audits. Manage accreditation activities, audit preparation, surveillance visits, and recertification initiatives with accrediting bodies. Oversee calibration, verification, and traceability of measurement equipment to national and international standards. Maintain equipment records, calibration procedures, and measurement uncertainty documentation. Utilize advanced dimensional inspection and metrology equipment to support quality and manufacturing operations. Conduct internal quality audits, identify gaps, and implement corrective and preventive actions. Analyze quality data, measurement systems, and key performance indicators to support business decisions and process improvements. Lead investigations into quality issues, nonconformances, and out-of-tolerance conditions using structured root-cause methodologies. Partner with customers to address quality concerns, investigate complaints, and implement lasting solutions. Drive continuous improvement programs using Lean manufacturing and quality-focused problem-solving techniques. Develop, update, and manage quality documentation, work instructions, SOPs, and training programs. Mentor and develop quality and laboratory personnel while fostering a culture of accountability and excellence. Manage relationships with external calibration providers, auditors, and accreditation organizations.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

7-10+ years of quality assurance, quality control, and calibration/metrology laboratory experience within a manufacturing environment. Strong experience managing ISO/IEC 17025 accredited laboratories and ISO 9001 quality management systems. Experience participating in or leading accreditation and compliance audits, ideally with A2LA exposure. Proven ability to conduct root cause analysis and implement effective corrective and preventive actions. Hands-on experience with precision measurement and inspection equipment. Demonstrated success analyzing quality and operational data to drive measurable improvements. Leadership experience managing, mentoring, or developing quality and laboratory personnel. Strong understanding of quality methodologies, measurement systems analysis, and process improvement tools. Excellent communication and stakeholder management skills. Experience with Lean manufacturing principles and continuous improvement initiatives preferred. Knowledge of fabrication, tooling, machining, or manufacturing processes is advantageous. Technical degree preferred but not required.

What's on Offer

Salary of $120,000 to $140,000. Opportunity to oversee both quality and laboratory operations at two manufacturing sites. Direct ownership of an ISO/IEC 17025 accredited laboratory and ISO 9001 quality system. High-visibility leadership role with significant influence on operational performance. Strong compensation package including healthcare, retirement matching, and paid time off. Chance to drive meaningful continuous improvement initiatives within a respected manufacturing organization.

Numbers & Facts

LocationFranklin, MA
Job TypeFull-time
IndustryStaffing/Employment Agencies
Salary$120,000–$140,000 Per Year
Company Size10,000 employees or more
Websitehttps://www.michaelpage.ca/

About Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.

Skills

  • Auditingunmatched
  • Business Operationsunmatched
  • Business Supportunmatched
  • Calibrationunmatched
  • Communication Skillsunmatched
  • Continuous Improvementunmatched
  • Control Systemsunmatched
  • Corrective Actionunmatched
  • Data Analysisunmatched
  • Develop Methodologiesunmatched
  • Document Managementunmatched
  • Documentationunmatched
  • Equipment Maintenance/Repairunmatched
  • External Auditunmatched
  • ISO (International Organization for Standardization)unmatched
  • ISO 9001unmatched
  • Internal Auditunmatched
  • International Electro-Technical Commission (IEC)unmatched
  • Laboratoryunmatched
  • Laboratory Operationsunmatched
  • Leadershipunmatched
  • Lean Manufacturingunmatched
  • Machine Toolunmatched
  • Maintain Complianceunmatched
  • Manufacturingunmatched
  • Manufacturing Operationsunmatched
  • Manufacturing/Industrial Processesunmatched
  • Mentoringunmatched
  • Metrologyunmatched
  • Operational Auditunmatched
  • Operations Processesunmatched
  • Performance Metricsunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Quality Assuranceunmatched
  • Quality Controlunmatched
  • Quality Managementunmatched
  • Quality Metricsunmatched
  • Record Keepingunmatched
  • Regulatory Complianceunmatched
  • Root Cause Analysisunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Surveillanceunmatched
  • Systems Analysisunmatched
  • Traceabilityunmatched
  • Training Programunmatched

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