· Manage and continuously improve the QMS, manufacturing quality, inspections, corrective actions, and customer quality performance.
· Work hands-on with the Quality Director, Production, Engineering, and Supply Chain to meet customer specifications, engineering requirements, and applicable standards.
· Maintain QMS procedures, quality records, document control, and customer, industry, and contractual compliance; support ISO 9001 certification where applicable.
· Lead internal audits, coordinate external and customer audits, and close findings with verified corrective actions.
· Oversee incoming, first-piece, in-process, and final inspections; maintain inspection plans, acceptance criteria, and suitable, calibrated measurement equipment.
· Partner with Production and Engineering to control variation, improve dimensional accuracy and workmanship, and prevent quality risks.
· Lead root-cause investigations using 5 Whys, fishbone diagrams, Pareto analysis, and 8D; verify corrective actions and reduce repeat defects, scrap, rework, and customer escapes.
· Handle customer complaints, returns, quality documentation, and supplier corrective actions; support customer inspections and qualifications, and escalate significant risks to the Quality Director.
· Coach quality personnel and train employees in inspection, defect recognition, documentation, and escalation; promote shared accountability and balance delivery needs with product conformity.
· Track scrap, rework, first-pass yield, complaints, supplier defects, and corrective action closure; report performance and risks, and drive measurable improvements with Lean and Six Sigma support where appropriate.
| Location | Glendale Heights, IL |
| Job Type | Full-time |
| Salary | $100,000–$120,000 Per Year |
· At least 5–7 years of progressive quality assurance, quality engineering, manufacturing quality, or related experience, with hands-on production problem-solving.
· Demonstrated root-cause analysis and sustained improvements, with specific examples personally led and results measured through quality KPIs.
· Strong shop-floor manufacturing knowledge and ability to interpret technical drawings, specifications, tolerances, and inspection requirements; fabrication or related manufacturing experience is ideal.
· Relevant technical exposure may include cutting, forming, welding, machining, assembly, traceability, revision control, GD&T, and measurement tools such as calipers, micrometers, gauges, and CMMs where applicable. Experience with every process is not required; strong manufacturing quality fundamentals and ability to learn are the priority.
Education and certifications
o A degree in Engineering, Manufacturing Engineering, Quality, Industrial Technology, or a related field is preferred; equivalent hands-on experience and demonstrated results may substitute.
o ISO 9001 internal or lead auditor training is preferred. ASQ CQE, Certified Quality Manager, or comparable credentials are beneficial, not mandatory; Lean, Six Sigma, 8D, or other structured problem-solving training is desirable.
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