Quality Manager – Critical Power Solutions Division
Position Summary
Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Quality Manager to lead quality assurance and control activities within our Critical Power Solutions Division. In this role, you will oversee quality operations, strengthen quality management systems, drive continuous improvement, and ensure our products and services meet industry standards, customer expectations, and regulatory requirements.
You will play a key role in developing quality processes, managing supplier quality, resolving product issues, and leading a team focused on delivering high-quality products and operational excellence.
What You'll Do
- Lead Quality Operations: Oversee quality assurance and control activities across the division, ensuring materials, components, and finished products meet established quality standards, design specifications, and customer requirements.
- Manage and Develop the Team: Lead, coach, and develop quality personnel, promoting accountability, collaboration, safety, and continuous improvement through training, performance management, and employee development.
- Strengthen Quality Management Systems: Maintain and enhance the division's Quality Management System (QMS), including quality procedures, standard operating procedures, documentation, and internal audit processes.
- Drive Supplier Quality: Lead supplier qualification, evaluation, and quality improvement initiatives to ensure vendors consistently meet product specifications, certification requirements, and quality expectations.
- Resolve Quality Issues: Oversee investigations into product quality concerns, nonconformances, and field incidents. Lead root cause analysis and corrective and preventive actions to prevent recurring issues.
- Support Manufacturing Excellence: Develop and maintain manufacturing inspection checklists, testing procedures, and quality control processes to support product reliability, compliance, and operational efficiency.
- Oversee Quality Processes: Manage material review reports (MRRs), return material authorizations (RMAs), and vendor return material authorizations (VRMAs), ensuring timely investigation, accurate documentation, and resolution.
- Champion Continuous Improvement: Identify and implement process improvements using Lean, Six Sigma, 5S, Kaizen, and other quality methodologies to improve product quality, reduce costs, and increase efficiency.
- Ensure Compliance: Maintain knowledge of applicable industry standards, regulatory requirements, and quality certifications to support compliance across manufacturing and supplier operations.
- Monitor Quality Performance: Establish and track quality metrics, conduct audits, analyze trends, and prepare performance reports to identify opportunities for improvement and support business objectives.
- Collaborate Across Teams: Partner with engineering, manufacturing, supply chain, suppliers, and customers to address quality concerns, implement improvements, and support customer satisfaction.
What You'll Bring
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field, with at least 7 years of quality control or quality assurance experience and 3 years of management experience. Equivalent combinations of education and experience will be considered.
- Strong knowledge of quality management systems, ISO 9000 standards, statistical process control, root cause analysis, and corrective and preventive action processes.
- Experience leading quality assurance and quality control activities within a manufacturing environment.
- Knowledge of electrical and electronic controls, manufacturing inspection processes, electronic quality documentation, and test reporting systems.
- Experience with supplier quality management, vendor qualification, audits, and quality issue resolution.
- Strong understanding of continuous improvement methodologies, including Lean Manufacturing, Six Sigma, 5S, Kaizen, and Just-in-Time (JIT) principles.
- Demonstrated ability to lead, develop, and motivate teams while fostering a culture of quality, safety, and accountability.
- Excellent interpersonal, written, and verbal communication skills, with the ability to collaborate effectively with employees, customers, suppliers, and cross-functional teams.
- Proficiency in Microsoft Office applications and experience working with MRP/ERP systems.
What’s in It for You?
- Comprehensive Health Coverage: We’ve got you covered! MEPPI offers comprehensive medical, dental, and vision plans to help you and your family stay healthy and focus on what matters most without the stress of high costs.
- Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you.
- Generous Paid Time Off: Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year.
- Career Development: We’re invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career.
- 24-Hour Fitness Center: Stay fit with access to our on-site fitness center, available to you 24/7.
Why MEPPI?
At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.
About Us: Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us, and be part of a global team that’s driving the future of transportation and energy solutions.
Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.
Notice to Agencies and Search Firms: MEPPI is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted without a signed search agreement will become the property of MEPPI, and no fee will be paid if a candidate is hired as a result of an unsolicited referral.