Under the direction of the manager, participates in the management of systems under the scope of Quality & Patient Safety (ex. adverse event management, or policy management), with duties that include user training, testing, and reporting.
Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management.
Prepares and assists with presentations of case studies to promote transparency and organizational learning.
Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained
Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner
Maintains departmental data dictionaries and benchmarking resources
Manages project requests related to quality and patient safety data and performance improvement activities
Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work.
What you'll get from us
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
What we need from you
Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement.
Clinical experience preferred. Masters degree in related field is preferred.
Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred).
Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.
Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred.
#LI-SM1
Numbers & Facts
Location
Towson, Maryland
Skills
Accounting Closeunmatched
Administrative Skillsunmatched
Adverse Eventsunmatched
American Society for Quality (ASQ)unmatched
Analysis Skillsunmatched
Benchmarkingunmatched
Cartographyunmatched
Clinical Medicineunmatched
Cross-Functionalunmatched
Data Qualityunmatched
Data Setsunmatched
Data Visualization Toolsunmatched
Document Managementunmatched
Event Managementunmatched
Failure Mode and Effects Analysis (FMEA)unmatched
Lean Six Sigmaunmatched
Microsoft Officeunmatched
Microsoft Projectunmatched
Organizational Learningunmatched
Patient Safetyunmatched
Performance Managementunmatched
Pivot Tablesunmatched
Power BIunmatched
Project/Program Managementunmatched
Quality Managementunmatched
Regulatory Reportsunmatched
Regulatory Requirementsunmatched
Root Cause Analysisunmatched
Six Sigma Certificationunmatched
Systems Administration/Managementunmatched
Tableauunmatched
Time Managementunmatched
Tuition Reimbursementunmatched
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