V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at
www.V2soft.com to know more.
Skills Required:
Six Sigma Methodology, Troubleshooting (Problem Solving) 1. Six Sigma Methodology – Black or green belt certified , should be able to drive problem solving using 8D's and 5WHYS. 2. Troubleshooting (Problem Solving) – Should be able to read electrical schematics and drawings.
Experience Required:
3+years
Education Required:
Bachelor's Degree
Additional Information:
***POSITION IS FULLY ONSITE / 5 days per week at Michigan Assembly plant in Wayne MI. *** Drive interim (ICA) and permanent (PCA) corrective actions on customer quality concerns from Warranty, Executive Escalations, Social Media, and Technical Hotline. • Own resolution of customer-critical issues and reduce warranty: – Analyze warranty claims (review claims, contact dealerships, use connected vehicle data, confirm parts return/analysis). – Bin claims and track improvement actions via Quality AI IRIS/SIMPSN. – Develop/manage/own SIMPSN projects to document quality improvements for the Vehicle Line. – Coordinate containment support with VFG quality quarterbacks and Functional Quality Reviews (FQR). – Use internal/external quality data to build ICA/PCA for in-plant and warranty concerns. • Support the Variability Reduction Team (VRT) for FH sub-systems; partner with STA engineers and suppliers on supplier quality issues. • Identify and deliver current model design projects with core/VFG leader support. • Initiate/support WERS Concerns (CR) and alerts for design changes and plant trials. • Maintain clear, consistent communication with supervisor/peers while balancing shifting daily/weekly demands. • Collaborate with VRT counterparts at Dearborn Truck Plant on shared issue identification and containment. • Lead plant trials for quality, cost, and supplier improvements. • Support resolution of stop ships/builds, campaigns, quality and ergonomic issues, and First Time Through (FTT) issues. • Participate in daily binning and plant quality meetings, biweekly VRT report-outs, and monthly Vehicle Quality Reviews. • Support Major and Minor program launches. • Use DET and FDRS tools to assist vehicle triage.
V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.