The Quality Supervisor leads the execution of TPI Composites' quality strategy within a fast-paced manufacturing environment, ensuring products, processes, and materials consistently meet customer expectations, engineering specifications, and company standards. This role is accountable for developing high-performing Quality Team Leaders and Inspectors while partnering cross-functionally with Operations, Engineering, Production, and Continuous Improvement teams to improve product quality, reduce waste, and enhance manufacturing performance.
As a hands-on leader, the Quality Supervisor drives shop-floor engagement, quality ownership, problem-solving, audit readiness, and continuous improvement initiatives throughout the facility. Through data-driven decision-making, employee development, and strong operational partnerships, this position plays a critical role in strengthening TPI Composites' culture of safety, quality, accountability, and operational excellence while supporting the delivery of world-class composite products to global customers.
Responsibilities
- Lead and oversee the daily activities of Quality Team Leaders and Quality Inspectors to ensure quality expectations, production goals, and customer requirements are achieved.
- Drive a culture of safety, quality, accountability, and continuous improvement throughout the department and manufacturing operations.
- Conduct quality audits, process reviews, and facility assessments to ensure compliance with quality standards, specifications, and procedures.
- Partner with Engineering, Operations, and Production teams to investigate quality concerns, identify root causes, and implement effective corrective and preventive actions.
- Lead continuous improvement initiatives utilizing Lean Manufacturing tools and methodologies, including 5S, Kaizen, Visual Management, Root Cause Analysis, Poka-Yoke, and waste reduction strategies.
- Monitor, analyze, and communicate key performance indicators (KPIs), including defects, attendance, overtime, productivity, and Cost of Poor Quality (COPQ), while developing action plans to achieve targeted results.
- Support and participate in internal quality audits, including Layered Process Audits (LPA) and Product Audits.
- Recruit, train, coach, mentor, and develop team members to build a high-performing and engaged workforce.
- Manage employee performance through goal setting, feedback, performance evaluations, recognition, corrective action, and employee development planning.
- Ensure proper staffing, scheduling, attendance management, and payroll/timekeeping administration through systems such as ADP.
- Prepare and present reports regarding quality performance, departmental activities, audit findings, corrective actions, and continuous improvement initiatives.
- Perform additional duties and special projects assigned in support of business objectives.
Qualifications
- Bachelor's degree in Quality, Manufacturing, Engineering, Business, or a related field preferred, along with 5+ years of leadership experience in manufacturing, quality, or industrial environment leading teams, driving accountability, and achieving operational results.
- Strong knowledge of quality systems, inspection processes, audits, root cause analysis, corrective actions, and continuous improvement methodologies, with experience leading quality initiatives in a high-volume manufacturing environment.
- Experience utilizing Lean Manufacturing principles, including 5S, Kaizen, Visual Management, Poka-Yoke, and waste reduction strategies to improve quality, efficiency, and overall plant performance.
- Demonstrated ability to lead, coach, mentor, and develop employees while fostering a culture of safety, quality, accountability, operational excellence, and continuous improvement.
- Strong communication, interpersonal, analytical, and problem-solving skills, with the ability to collaborate effectively across all levels of the organization, influence positive change, and drive performance through data-driven decision-making.
- Proven experience managing key performance indicators (KPIs), including quality defects, productivity, attendance, overtime, and Cost of Poor Quality (COPQ), while developing action plans to improve results and meet business objectives.
- Hands-on leadership style with a strong presence on the production floor and the ability to thrive in a fast-paced manufacturing environment, support multiple shifts as needed, maintain excellent attendance, and work flexible hours to support business demands.
Physical Requirements & Work Environment
- Significant presence on the manufacturing floor is required to support production, troubleshooting, automation systems, and project execution.
- Capable of standing, walking, bending, climbing stairs, and moving throughout the facility for extended periods.
- Able to occasionally lift, carry, push, and pull up to 40 pounds.
- Comfortable working safely around industrial machinery, moving equipment, elevated platforms, and active production environments.
- Available to support off-shift work, weekends, plant shutdowns, and other critical operational activities when required.
- Willing to work additional hours as necessary to meet project timelines and operational objectives.
Why Join TPI?
At TPI Composites, you'll have the opportunity to make a direct impact on manufacturing performance through automation, innovation, and continuous improvement. You'll work alongside talented professionals, lead meaningful projects, and play a key role in advancing world-class manufacturing operations while building a rewarding and challenging career.
