Quality Supervisor

Job Title:  Quality Supervisor    

Department: Packaging 

Effective Date: 3/01/2026

Reports To:  Quality Manager

Working Conditions: Must be comfortable with changing temperatures within a warehouse environment.

Direct Reports:   Shift Technicians - Quality

FLSA:Non-Exempt

Position Summary:

Oversee the Quality Technicians activities which could include inspections, testing, reporting, and production line audits in accordance with Verst’s quality assurance program including customer standards. Works as the shift’s escalation resource for quality related topics

Duties and Responsibilities:

Essential Functions:

1. Responsible for line assignments of the Quality Tech staff
2. Responsible for technician’s quality inspections, records, and end of shift communications
3. Assists the Production team as the Quality Assurance resource for all issues pertaining to the quality of the product.
4. Oversees inspections and compliance of product being produced.
5. Oversees compliance of incoming raw material as well as converted finished goods which includes isolation and troubleshooting quality related concerns.
6. Reports on quality issues to management
7. Maintains a clean and safe work environment                            

Marginal Functions:

1. Primary trainer of new Quality Technicians
2. Makes recommendations if needed to pause production for additional assessment based on quality standards
3. Continually checks documentation, product, and workflows to ensure all specified requirements are met.
4. Assists in production startup of new products
5. Provides shift to shift communication regarding Quality issues.
6. Strives for continuous improvements in production process

Job Specifications:

1. High school diploma or equivalent
2. Previous leadership or supervision experience preferred.
3. Prior quality experience in a fast-paced production environment
4. Willingness to train in a FSC220000, Six Sigma and/or Lean manufacturing.
5. Ability to work under pressure and follow specific instructions thoroughly and accurately
6. Verbal and written communication skills
7. Ability to understand and follow company policies and procedures
8. Good understanding of measuring equipment including ruler, calipers, thickness gauge and other tools and equipment.