Quality Systems technician

Position Summary

*This job is not eligible for Visa Sponsorship*

Supports the Quality Center by maintaining quality records, corrective-action tracking, reporting, audit documentation, and system data. Ensures quality information is accurate, current, traceable, and available for operational follow-up, audits, and management review.

Essential Duties & Responsibilities

• Maintain Quality Center records, databases, trackers, corrective-action logs, inspection records, and supporting documentation.

• Enter, review, and update quality data to ensure accuracy, completeness, traceability, and timely reporting.

• Track open corrective actions, audit findings, containment actions, due dates, and effectiveness-verification requirements; follow up with assigned owners.

• Prepare recurring quality reports, dashboards, trend summaries, and status updates for the Quality Center Manager and Purchasing Manager.

• Support document control activities for Quality Center procedures, work instructions, forms, standards, and records.

• Assist with preparation for customer, supplier, internal, and third-party audits by organizing required records and evidence.

• Support administration of nonconformance, corrective-action, inspection, supplier-quality, or related quality-system workflows.

• Review records for missing information, overdue actions, inconsistent data, or documentation gaps and escalate concerns as appropriate.

• Assist with data analysis and trend identification related to defects, corrective actions, supplier issues, and recurring quality concerns.

• Coordinate document and data requests with Quality, Purchasing, Engineering, Manufacturing, and other departments.

• Support training records and controlled documentation associated with Quality Center processes.

• Maintain confidentiality and appropriate access controls for quality and business records.

• Support continuous improvement of Quality Center reporting, document flow, and administrative processes.

• Perform other duties as assigned by the Purchasing Manager.

Qualifications

• Associate degree in Quality, Business, Manufacturing Technology, or a related field preferred; equivalent relevant experience may be considered.

• 2+ years of quality systems, document control, manufacturing quality, administrative quality support, or related experience preferred.

• Experience in automotive or high-volume manufacturing preferred.

• Strong attention to detail, organization, recordkeeping, and follow-up skills.

• Working knowledge of quality systems, corrective-action tracking, audits, document control, or manufacturing records preferred.

• Proficiency with Microsoft Excel, Word, PowerPoint, and database or quality-management systems.

• Ability to analyze data, identify inconsistencies, and prepare clear reports.

• Strong written and verbal communication skills and ability to coordinate with multiple departments.

Working Conditions / Physical Requirements

Primarily office-based with regular work in manufacturing areas. Ability to sit, stand, walk, use a computer for extended periods, review records, and occasionally lift or move files, samples, or materials up to 25 pounds. Must be able to wear required personal protective equipment when entering production areas.

General Expectations

This position is expected to support SL Tennessee’s commitment to product quality, customer satisfaction, safety, ethical conduct, confidentiality, continuous improvement, and compliance with applicable company, customer, regulatory, and quality-system requirements. Duties may change based on business needs.

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