Quality Systems Coordinator

Hohl Industrial Services is seeking a detail-oriented, organized, and proactive Quality Systems Coordinator to administer and support the Company's Quality Management System (QMS). This position plays an important role in maintaining quality standards, ensuring employees understand and follow established procedures, and supporting continuous improvement throughout the organization.

Working closely with the VP of HR and Compliance, department leaders, and qualified technical personnel, the Quality Systems Coordinator will oversee key administrative and coordination functions related to document control, employee training, internal and external audits, corrective actions, and quality system compliance.

The ideal candidate is an effective communicator with strong organizational skills, excellent attention to detail, and the ability to work collaboratively across multiple departments. This individual should be comfortable managing competing priorities, explaining processes and requirements to employees at all levels, and helping translate quality system requirements into practical, everyday workplace practices.

Key Responsibilities

• Quality Management System Administration: Administer and maintain the Company's QMS, ensuring policies, procedures, work instructions, forms, and quality records are current, organized, accessible, and properly controlled.

• Document Control: Maintain the master document listing, coordinate document reviews and revisions, track approvals, maintain revision histories, and communicate approved changes to affected employees.

• Employee Training & Orientation: Coordinate QMS orientation for new hires and annual refresher training. Develop training materials, maintain training records, track completion, and follow up on outstanding training requirements.

• Employee Communication & Support: Help employees understand and apply established quality procedures. Communicate process updates, quality reminders, and lessons learned while gathering feedback on opportunities to improve existing processes.

• Internal & External Audits: Coordinate internal audit schedules, organize supporting documentation, maintain audit records, track findings, and assist with external audits and certification activities.

• Nonconformance & Corrective Action Tracking: Maintain nonconformance and corrective action logs, coordinate documentation, monitor assigned actions and deadlines, and follow up with responsible personnel to ensure timely completion.

• Management Review & Continuous Improvement: Compile quality performance information, audit results, training records, and corrective action status for management review. Track assigned improvement initiatives and identify opportunities to strengthen processes and documentation.

• Cross-Departmental Coordination: Work collaboratively with Project Management, Field Operations, Fabrication, Purchasing, HR, and other departments to support consistent application of quality requirements throughout the organization.

Skills & Qualifications

• High School Diploma or equivalent required.

• Associate degree or additional education in Quality, Compliance, Business Administration, Records Management, or a related field preferred.

• Minimum of four (4) years of professional experience in document control, quality systems, compliance administration, or a related field.

• At least two (2) years of experience working within a formal Quality Management System preferred.

• Experience with AISC, ISO 9001, ASME, or similar industrial quality systems strongly preferred.

• Previous experience supporting internal and external audits.

• Experience in structural steel fabrication, construction, or welding environments preferred.

• Strong organizational skills and exceptional attention to detail.

• Excellent written and verbal communication skills, including the ability to explain procedures, present information, and communicate effectively with employees at all levels.

• Strong leadership, coaching, and conflict resolution abilities.

• Demonstrated ability to manage multiple priorities, deadlines, and responsibilities with minimal oversight.

• Proficiency in Microsoft Office Suite, particularly Excel and Word, and experience with electronic document management or quality management systems.

• Ability to review data, identify trends, and organize information for reporting and management review.

• Ability to maintain confidentiality and properly manage controlled or sensitive records.

• Ability to work collaboratively across multiple departments and interact effectively with internal and external stakeholders.

• Willingness and ability to travel locally between project sites as required.

Work Environment

This position primarily operates in an office environment, with occasional visits to fabrication shops, warehouses, and active project sites to support document control, audits, training, and other quality-related activities. Appropriate personal protective equipment (PPE) and adherence to applicable safety requirements are required when working in shop and field environments.

Why Join Hohl Industrial Services?

At Hohl Industrial Services, quality is an important part of everything we do. The Quality Systems Coordinator will have an opportunity to make a meaningful impact by helping strengthen our quality processes, support our employees, and promote consistency and continuous improvement throughout the organization.

If you are organized, detail-oriented, and enjoy working with people across different departments to improve processes and maintain high standards, we encourage you to apply!

Hohl Industrial Services, Inc. established in 1950, with headquarters in Tonawanda, NY, is a full-service specialized organization that provides for a diverse industrial clientele. Hohl offers a unique range of field, shop, technical, equipment sales and services.

With our professional staff of engineers, project managers, skilled tradespeople, fabricators and machinists, we are able to thoroughly study and develop a customized plan to meet all of our client's needs. Combining this with our innovative strategies and techniques, added with our experienced field personnel, we administer these plans in a safe, expedient and economical measure.

Hohl Industrial Services is a certified AISC fabricator and erector. Additionally, we maintain CWB, NYDOT, ODOT, AWS, ASME and ISO certifications

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, or any other characteristic protected by law.