Quality Systems Manager

Micro Tech Staffing Group
  • Watertown, MA
    Today

    Job Description

    110K-120K direct hire

    ESSENTIAL DUTIES AND RESPONSIBILITIES:
    Leadership & Management System Governance
    o Serve as Management Representative and subject matter expert for the organization's Integrated Management System (IMS).
    o Lead the development, implementation, maintenance, and continual improvement of management system processes.
    o Ensure ongoing compliance with ISO 9001:2015, ISO 14001:2026, ISO 27001:2022, customer-specific requirements, and applicable regulatory obligations.
    o Monitor internal and external changes that may impact management system effectiveness or certification compliance.
    o Provide recommendations to executive leadership regarding system performance, risks, opportunities, and resource needs.
    o Establish management system objectives, key performance indicators (KPIs), and reporting mechanisms.
    o Facilitate risk and opportunity assessments across business functions utilizing risk-based thinking methodologies.
    Audit & Corrective Action Management
    o Develop and manage the internal audit program, including training and oversight of internal auditors.
    o Coordinate certification audits, surveillance audits and customer audits.
    o Ensure effective root cause analysis and timely resolution of corrective actions.
    Continuous Improvement
    o Lead cross-functional process improvement initiatives utilizing Lean, Six Sigma, risk analysis, and quality management methodologies.
    o Promote a culture of continuous improvement throughout the organization.
    o Facilitate problem-solving teams and organizational improvement projects.
    Supplier & Customer Support

    Numbers & Facts

    LocationWatertown, MA

    Skills

    • Auditingunmatched
    • Continuous Improvementunmatched
    • Corrective Actionunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • IP Multimedia System (IMS)unmatched
    • Internal Auditunmatched
    • Leadershipunmatched
    • Lean Six Sigmaunmatched
    • Organizational Development/Managementunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Quality Managementunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Root Cause Analysisunmatched
    • Surveillanceunmatched
    • System Integration (SI)unmatched
    • Systems Administration/Managementunmatched
    • Time Managementunmatched

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