The Repair/Recon Quality Technician 1 is responsible for following procedures to ensure part and material conformance per specifications utilizing safety standards as required. The Repair/Recon Quality Technician will demonstrate expert knowledge in multiple disciplines including but not limited to Auditing, Warranty Analysis, and Tool Repair process.
Duties and Responsibilities
Operate lab equipment, tools, presses and gauges properly, following all safety requirements in the work area
Manage quality collections and ensure all tools are collected correctly and efficiently
Ensure quality areas are clean and meet 5s standards
Manage recordkeeping and update records on system, maintain receiving files and records
Perform workplace audits with documented results
Perform fixture audits to ensure facility is adequately stocked
Daily inspect all quality scrap repair parts from tech benches
Maintain quality collection list (collect, box, ship, track, etc.)
Control scrapped or rejected parts until disposition is determined
Prepare batteries for recycling once they have been evaluated
Evaluate failed batteries and track data for Quality team
Provide floor support for technicians experiencing quality issues
Perform and track RBR tool functional reviews
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Know and practice the 5 S's for industrial housekeeping
Test, Inspect, and identify Milwaukee Tool products that do not adhere to Quality standards
Ability to Identify symptoms of broken or non-conforming parts and investigate root cause.
Troubleshoot issues mechanical in nature to help identify root causes
Collect and communicate data through a variety of software and user interfaces including MS Excel, Quality Management (HQMS) and other Database data entry.
Proficient at reading, comprehending, and executing actions of work instructions.
Understand and utilize Technical Problem-Solving methods to work through problems or issues.
Perform support activities of the Quality/Reliability team as needed
Physical Demands
Repetitive motion
Must be able to lift up to 40 pounds
Education and Experience Requirements:
High School or GED diploma required
Associate's Degree with a technical focus (CAD, Construction Mgmt., Eng. Tech, etc.) preferred
Technical certification is preferred
Quality assurance or quality control experience required
Vendor/supplier relations experience helpful
Computer experience required
Experience using SPC techniques helpful
Excellent organizational skills required
Ability to perform work per instructions in a timely manner and with limited supervision
Able to react to change effectively, handle other tasks and shifts as assigned