THE ROLE:
Quality Returns Verification Team is looking for a hands-on technician to work onsite at a customer factory location. The role is primarily focused on mechanical and physical work, including assembling, disassembling, handling, inspecting, cleaning, operating, and maintaining computer hardware and test platforms. The technician must be comfortable following detailed written procedures and executing each step accurately and consistently.
THE PERSON:
Strong attention to detail and ability to consistently follow written work instructions, checklists, and defined processes
Can work in a team environment, while also able to work independently
Hands-on experience with mechanical assembly, disassembly, and installation of computer systems and hardware components
Good interpersonal and communication skills (verbal and written)
Ability to safely lift and move equipment weighing up to 50 lbs
KEY RESPONSIBILITIES:
Perform detailed visual inspection, handling, and cleaning of GPUs in accordance with ESD and work-instruction requirements
Install and remove GPUs, test them across multiple systems using a proprietary test suite, follow the prescribed test sequence, and accurately log results in the data capture tool
Basic System Troubleshooting Assist with physical inspections, component swaps, and cable checks as needed by following prescribed troubleshooting steps; advanced system debug experience is a plus
Maintain a clean, safe, and organized workspace, ensuring tools, equipment, and hardware components are properly arranged and returned to their designated locations after use
PREFERRED EXPERIENCE:
1+ year of experience performing hands-on mechanical assembly, hardware installation, or equipment operation
Experience handling computer components in an ESD-safe environment
Proficiency with Microsoft Office applications (Word, Outlook, Excel, Teams)
ACADEMIC CREDENTIALS:
High school diploma or equivalent required
Numbers & Facts
Location
La Vergne, TN
Skills
Communication Skillsunmatched
Computer Maintenanceunmatched
Computer Systemsunmatched
Data Collectionunmatched
Debugging Skillsunmatched
Detail Orientedunmatched
Disassemblersunmatched
GPU (Graphics Processing Unit)unmatched
Hardware Componentsunmatched
Hardware Installationunmatched
Hardware Quality Assuranceunmatched
Identify Issuesunmatched
Interpersonal Skillsunmatched
Lift/Move 50 Poundsunmatched
Mechanical Assemblyunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Safety/Work Safetyunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Test Suiteunmatched
Writing Skillsunmatched
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