Quick Lube Service Advisor Assistant

All job responsibilities listed below are essential to the satisfactory performance of this position by any/all incumbents, with reasonable accommodation, if necessary. Any non-essential functions are assumed to be included in “Other related duties as assigned”.

Service Center Responsibilities (as necessary)

.              Write repair orders

.              Backup service advisor

•              Move cars from the designated customer drop off into and out of the shop safely
•             Receive and apply payment from customers
•              Providing excellent customer service
•              Maintaining the cleanliness of the service center area
• Escort customers and vendors to and from the various service department areas including the waiting room and technician shop, ensuring guests                  
• are provided with proper personal protective equipment, where necessary
•               Quality control in the drive thru
•              Answering and routing phone calls
•          Interact with customers to assist in the customer experience
•              Maintain a clean, organized and safe work area
•              Perform other duties as required

• Skills / Requirements

  Qualifications:

  MINIMUM QUALIFICATIONS

•              High School Diploma or equivalent.
•              Excellent communication and listening skills
•              Attention to detail
•              Excellent customer service skills
•              The ability to interact with customers, managers and coworkers in a professional, courteous manner.
•              Valid driver's license and insurable driving record are required.

• Physical Demands:

• Must be able to lift and carry and transport up to 25 pounds up to 60 feet.

• •Requires standing for extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling.