Primary Purpose
Responsible for providing assistance to the imaging professionals in the Radiology Department by performing patient related and general clerical duties to ensure effective departmental operations.
MINIMUM SPECIFICATIONS
Education
- No minimum education required
Experience
- Must have at least nine (9) months experience in a patient, child, or health care setting/environment, customer service experience.
Equivalent Education and/or Experience
- Current enrollment in a Healthcare Program may substitute for the experience requirement.
Certification/Registration/Licensure
- Must have a current Healthcare Provider (BLS Level) CPR course completion card prior to hire and/or placement in job from one of the following:
- American Heart Association
- American Red Cross Rescuer
- Military Training Network
Skills or Special Abilities
- Must be able to speak, read and write.
- Must be able to demonstrate a basic knowledge of patient care and processes in a Radiology setting.
- Must complete a Body Mechanics Class for preventative back injury and proper lifting techniques upon initial orientation.
- Must be able to demonstrate working knowledge of a computer.
- Must be able to demonstrate effective interpersonal skills and possess good oral and written communication skills.
- Must be able to demonstrate patient centered/patient valued behaviors by communicating effectively with patients, families, nurses, physicians, and other hospital personnel.
Responsibilities
- Completes clerical and technical support duties to assist imaging professionals with imaging procedures and associated ancillary tasks, including room, equipment and supply preparation for efficient throughput.
- Accesses and handles selected medications and contrast as instructed, which may include picking up supplies from the pharmacy, central processing, and other departments as needed.
- Logs in patients, answers departmental telephones, completes or assists with patient documents and/or screening forms and archives permanent information in the Hospital Information System, ensuring accurate data is available to the Radiology department.
- Assists imaging professionals with communication tasks including monitoring waiting areas and chaperoning patients.
- Identifies and transports patients within the Radiology department or elsewhere as needed. Assists with moving patients from transport equipment to imaging tables. Escorts ambulatory patients from waiting areas.
- Folds and stores linen, ensuring adequate supply is available. Maintains inventory of needed supplies in assigned areas. Notifies appropriate personnel of malfunctioning equipment and supply shortage issues or expiration dates.
- Cleans and maintains equipment, according to established guidelines.
- Provides appropriate patient care within the scope and limitations as outlined by departmental and regulatory policies.
- Performs other duties as required and/or needed.