Radiology IT Support Engineer

Livonia, MI
Remote

Instant Apply

1 day ago

Job Description

Experience
5–10+ Years in Healthcare IT, Radiology Informatics, PACS Administration, and Imaging Systems Support.

Job Summary
We are seeking an experienced Radiology IT Support Engineer (L2/L3) to provide advanced support, administration, troubleshooting, and optimization of radiology imaging environments. The role involves supporting enterprise PACS, VNA, diagnostic workstations, advanced visualization platforms, and radiology workflow applications across multi-site healthcare environments.
The ideal candidate should possess strong expertise in DICOM, HL7 integrations, modality connectivity, radiology infrastructure, and imaging workflow management, ensuring high availability and operational excellence of clinical imaging systems.

Day to Day job Duties: (what this person will do on a daily/weekly basis)

PACS & Imaging Systems Administration

Administer, monitor, and support PACS environments, ensuring uninterrupted image acquisition, storage, retrieval, and distribution.
Manage DICOM routing, modality worklists, image lifecycle management, archiving, and retention policies.
Support enterprise and multi-site imaging workflows across hospitals, clinics, and diagnostic centers.
Perform PACS upgrades, configuration changes, patch deployments, and system maintenance activities.

Radiology Workflow & Integration Support

Support integration of radiology modalities
Ensure seamless interoperability between PACS, VNA, EMR/EHR, RIS, and diagnostic workstation environments.
Troubleshoot HL7 interfaces including ORM, ORU, and ADT message flows.
Resolve imaging workflow issues related to order management, exam routing, study reconciliation, and image distribution.

Advanced Visualization & Post-Processing Support

Support advanced visualization platforms and diagnostic imaging applications.
Assist radiologists and clinicians with workflow optimization and application usability issues.

Viewer & DICOM Utility Management

Support diagnostic viewers, web viewers, and zero-footprint image viewing solutions.
Manage DICOM utilities, QA tools, image-sharing platforms, and external image exchange systems.
Troubleshoot viewer performance issues, image rendering problems, and study accessibility concerns.

Application & System Support

Provide L2/L3 support for radiology applications
Coordinate with vendors and infrastructure teams for issue resolution

Performance Monitoring & Troubleshooting

Diagnose and resolve:
- Modality connectivity issues
- DICOM communication failures
- HL7 interface errors
- Exam routing issues
- Image transmission delays
- Radiologist workstation performance issues
- Application and database-related problems
Perform root cause analysis (RCA) and implement preventive measures.

Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)

5 + years Core Imaging Technologies

PACS Administration
DICOM Protocols
HL7 Integration
RIS/PACS Workflow Management
VNA Administration
Modality Worklist Management
Image Lifecycle Management

5-10 years Radiology Applications

Life Image LILA
MEDRAD
QPath
Enterprise PACS Solutions
Advanced Visualization Platforms
AI Imaging Analysis Tools

5+ years Imaging Modalities

CT
MRI
Ultrasound
Nuclear Medicine
Digital Radiography
Mammography

5+ years Interface & Integration Technologies

DICOM
HL7 (ADT, ORM, ORU)
TCP/IP Networking
VPN and Secure Data Exchange
Healthcare Interoperability Standards

Preferred Qualifications

Bachelor's Degree in Computer Science, Information Technology, Biomedical Engineering, Healthcare Informatics, or related field.
Experience working in hospital, diagnostic imaging, or healthcare provider environments.
Exposure to cloud-based imaging platforms and enterprise imaging initiatives is an added advantage.

#LI-RS1

Numbers & Facts

Location

Livonia, MI (

Remote)

Skills

Administrative Skillsunmatched
Analysis Skillsunmatched
Artificial Intelligence (AI)unmatched
Biomedical Engineeringunmatched
Clinical Information Systemsunmatched
Cloud Computingunmatched
Computer Scienceunmatched
Computer Workstationsunmatched
Digital Imaging and Communications in Medicine (DICOM)unmatched
Disability Accommodationsunmatched
Electronic Medical Recordsunmatched
HL7 (Health Level 7)unmatched
Health Informaticsunmatched
Health Information Technologyunmatched
Healthcareunmatched
Healthcare Providersunmatched
High Availabilityunmatched
Hospitalunmatched
Identify Issuesunmatched
Image Managementunmatched
Informaticsunmatched
Information Technology & Information Systemsunmatched
Information/Data Security (InfoSec)unmatched
Interoperabilityunmatched
Magnetic Resonance Imaging (MRI)unmatched
Mammographyunmatched
Medical Imagingunmatched
Medical Record Systemunmatched
Microsoft Exchange Serverunmatched
Modalityunmatched
Modality Worklistunmatched
Nuclear Medicineunmatched
Object Relational Mapping (ORM)unmatched
Order Managementunmatched
Performance Analysisunmatched
Picture Archiving and Communication System (PACS)unmatched
Problem Solving Skillsunmatched
Quality Assuranceunmatched
Radiographyunmatched
Radiologyunmatched
Radiology Information System (RIS)unmatched
Reconciliationunmatched
Root Cause Analysisunmatched
Software Patchesunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
TCP/IP (Transmission Control Protocol/Internet Protocol)unmatched
Technical Supportunmatched
Ultrasoundunmatched
VPN (Virtual Private Network)unmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder