OUR MISSION: MWVCAA invests in people and their futures to reduce the impacts of poverty.OUR VISION: We envision a just future, where our communities are empowered to reach positive outcomes and everyone is respected for their infinite worth.Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Case Manager. Your main responsibilities will be providing direct services to chronically homeless individuals, which include; eligibility screening, program enrollment, participant follow-ups and check-ins. Case managers will also be responsible for processing required paperwork, data entry and other general program supports. This position will directly align with the Housing First initiatives. This team offers a lot of growth opportunities and professional development through hands-on experience.Monday to Friday. Day Shift. Flexibility Required.MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or abilities required. EDUCATION and/or EXPERIENCE A High School Diploma or GED and two years of related social service experience; or an equivalent combination of education and experience. Ideal candidates will possess a college degree or specialized training with two or more years of homeless service delivery experience. Preference will be given to applicants with knowledge of/or experience with: principles of the coordinated entry process, working with unsheltered or vulnerable populations, as well as best practices in homeless service delivery. CERTIFICATES, LICENSES, REGISTRATIONDriver qualification status required for this position. Valid driver license with acceptable driving record for the past 5 years and insured vehicle available for use on the job.Candidate must pass a comprehensive MWVCAA background screening and an Oregon Department of Human Services criminal background check prior to employment.Candidate must pass pre-employment and random drug/alcohol screenings.KNOWLEDGE, SKILLS, & ABILITIESBasic proficiencies in computers, and MS Office products, database software and web tools. Must possess excellent planning, organization and time management skills. Ability to effectively communicate both orally and in written form.Prior training experience in the following areas preferred but not required: CRP/First Aid, Food Handler's, Mandatory Reporting, Privacy Laws, Trauma Informed Care, Suicide Intervention, Collaborative Problem Solving, and Recognizing & Reporting Child Abuse & Neglect. Training completion required within specified timeframes to retain active employment.WHAT YOU WILL DO TO SUPPORT THE COMMUNITY This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.Facilitates the distribution of rapid re-housing, and barrier removal funds. Ensure access to housing assessments and resources.Assesses client eligibility and aids in gathering documentation as required for intake, enrollment, and financial assistance.Provides direct service to participants, including case management and housing placement support to assist participants in becoming self-sufficient and overcoming barriers to accessing permanent housing.Develops Individual Service Plans that identify participant needs, barriers, and strengths.Provides monthly client home visits for each client as part of case management support.Establishes and maintains an active working relationship with community partners.Provides support for client-tracking, service delivery, follow-up reporting, maintaining strict confidentiality.Attends and engages in required annual trainings.Maintains full compliance with all federal, state, and grant program/funding requirements, remaining in compliance with the regulations of all funding streams.Maintain high standards for data quality and compliance performance.Works cooperatively with other ARCHES Project programming to ensure quality and timely client service delivery.Complies with agency quarterly and annual reports.Complies with all Agency policies, including finance, administration, and safety and health policies.OTHERConsistent punctuality and reliable attendance are essential requirements for this role.Ability to work effectively and maintain positive, professional relationships with team members and clients.SUPERVISORY RESPONSIBILITIESThis job has no supervisory responsibilities. PHYSICAL & MENTAL DEMANDSReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.Maintains calm disposition when clients or others may become escalated. Regulates emotions during interactions with escalated clients and staff.Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.Specific vision abilities required by this job include close vision and ability to focus.Regularly lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.Manual dexterity for handling personal items, food, clothing, sacks, carts, office equipment and use of computers and written in-take processing.Frequent/occasional driving in all weather conditions in Marion and Polk counties.Ability to ascend and descend stairs safely and repeatedly.Ability to navigate multiple floors with or without the use of an elevator when necessary.Ability to move about the workspace.Ability to reach and/or extend to access materials or equipment.Ability to navigate uneven ground and/or varying housing settings.Ability to walk or stand for extended periods of time.Ability to walk frequently and occasionally navigate long-distance walks.Able to physically and mentally tolerate escalated, and occasionally destructive behavior from clients. Able to de-escalate others and respond calmly, and lead others in a crisis.Ability to proceed independently in accordance with Agency and program policies, guidelines, and initiatives.WORK ENVIRONMENT This position requires on-site work and is not eligible for remote work.Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals. Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior. Exposures to trash and potential biohazards.Indoor work environment with frequent interruptions and demands. Occasional outdoor environment.WHAT WE OFFER401k contribution after 1 year.Employee Assistance Program.Life insurance.Health, Vision and Dental Insurance.For some positions, employees may be eligible for company‑sponsored continuing education. MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.**This is a partial list of essential duties and responsibilities. To review the full job description, download below.Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education.If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member.
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