Rapid Repair Technician

Job Description:

TTI Consumer Power Tools, Inc. has an opening in its Anderson, SC location for Repair Technicians I that will support the Repair Department. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holiday.

Scope

The Repair Technician will perform repair and/or service work for Company products in accordance with prescribed procedures. The job requires using a variety of hand tools and small power tools to take apart and repair the customer's tools/products.

Duties and Responsibilities

• Read and comprehend repair order information and parts schematics.
• Diagnose the tool by performing a complete function test.
• Soldering components, reading and understanding manuals, utilizing SAP.
• Make decisions as to the feasibility of repairs.
• Work involves the disassembly of units, diagnosis of operating difficulty, location, and replacing worn or defective parts within time in accordance with work instructions.
• Keep records of parts used and provide data for billing and/or warranty information.
• Perform a complete function test to confirm the tool is repaired properly.
• Recognize and report operational irregularities and defective materials.
• Other duties as assigned.

Expectations

• At least 10 repairs per day OR Adjusted efficiency of 80%.
• Skilled and comfortable in at least 2 tool categories.

Education and Experience Requirements

• Prefer an education equivalent to a high school diploma or GED.
• Must have mechanical skills and diagnostic skills.
• High attention to detail.
• Basic computer and writing skills.
• Prefer 1 to 2 years of previous experience in electrical and/or mechanical repair.

Physical Demands

• Standing for long periods of time.
• Repetitive motion.
• Frequent bending, stooping, pushing, and pulling of parts and containers.
• Frequent lifting up to 50lbs - team lifts over 50lbs.
• Able to work in various temperature conditions.

Note * The physical and weight-lifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Internal Qualifications

• No final warnings.
• No more than 6 attendance points.
• Efficiency and Quality goals met for the previous 3 months.
• Must be in current role for 6+ months.
• Must meet all job description requirements.