45463 Bilingual Sales Representative Nyle Maxwell Chrysler Dodge Jeep Ram of Austin
Austin, TX30+ days ago
- Full-time
- Employee
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Skills
- Consultative Salesunmatched
- Customer Relationsunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Customer Trainingunmatched
- Data Collectionunmatched
- Market Surveysunmatched
- Operations Processesunmatched
- Pre-Salesunmatched
- Product Supportunmatched
- Retailunmatched
- Salesunmatched
- Sales Supportunmatched
- Solution Salesunmatched
- Telesalesunmatched
Description
- Providing a high caliber Customer interaction as measured by client call quality reports, call audits, and customer satisfaction survey;
- Providing pre-sales consultative solutions, which explain features and advantages of cleint products to Customers who call Retail Contact Center Sales and Service;
- Logging of correct and valid orders and accurately logging all Saved For Later ("SFL") opportunities;
- Selling and providing sales support for client products to drive incremental revenue while ensuring the highest level of Customer Satisfaction Survey scores;
- Presenting to the public a strong working expertise in all client products (now and in the future) as measured by client call quality reports, call audits and Customer Satisfaction Survey scores;
- Ensuring innovation and quality in all Customer interactions as measured by client call quality reports and Customer Satisfaction Survey scores;
- Capturing all required data elements in client internal Online Store and other systems of record as required by client training and operational procedures; and
- Maintaining a general awareness of client strengths in the industry.
Numbers & Facts
| Location | Georgetown, TX |
| Company Size | 1,000 to 1,499 employees |
About Company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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