Real Estate Administrator

Summary

About Keller Williams Realty Bothell

Keller Williams Realty Bothell is a fast-growing, team-oriented real estate office committed to exceptional agent support, operational excellence, and a polished yet welcoming workplace. We continuously improve our systems, elevate the agent experience, use technology strategically, and create an inviting environment for agents, guests, leadership, and business partners.

Role Summary

The Market Center Administrator (MCA) serves as the Market Center’s Director of Operations, helping drive its daily performance, organizational stability, and continued growth. This strategic leader manages office operations, supervises staff, maintains financial accuracy, supports a strong workplace culture, and puts essential business systems into action.

The MCA provides leadership with clear, actionable operational insight while upholding high standards throughout the office. This role ensures that business systems, growth initiatives, and the agent experience remain closely aligned. As the Market Center’s operational and financial cornerstone—and functioning in many respects as its CFO—the MCA creates and sustains an environment equipped with the tools, resources, and support agents need to succeed.

Responsibilities

Leadership & Staff Oversight

- Lead, manage, and support administrative staff including AMCA, ASC, and DFI roles.

- Establish performance expectations, accountability rhythms, and documented operational standards.

- Conduct coaching, feedback, and development conversations.

Operational Systems & Process Management

- Create, maintain, and refine SOPs across operational workflows.

- Implement scalable systems that support growth, efficiency, and standardization.

- Oversee compliance with Keller Williams models, brand expectations, legal requirements, and internal policy.

Financial Oversight

- Receive, verify, organize, and process commission checks and transaction documents.

- Handle deposits, reconciliations, and accurate financial recordkeeping.

- Review and approve reporting; support budgeting, forecasting, and month-end submissions.

- Maintain confidentiality and secure financial records.

Recruiting, Retention & Productivity Support

- Partner with the Team Leader on operational handoff between recruiting and onboarding.

- Analyze retention, growth, and operational trends to support leadership decisions.

- Support systems that impact productivity, activation, and agent engagement.

Marketing, Communications & Culture

- Oversee and approve internal communications and announcements.

- Provide direction and quality control for social media and promotional content.

- Support culture and agent-appreciation efforts that make agents feel valued.

Qualifications

- Proven leadership experience in operations, business administration, organizational management, or real estate.

- Strong analytical skills with financial, operational, and performance data.

- Excellent communication, problem-solving, and decision-making abilities.

- Highly organized, adaptable, tech-confident, and skilled at managing multiple priorities.

- Commitment to confidentiality, accuracy, professionalism, and a hospitality-minded agent experience.

About-our-team

Keller Williams Realty Bothell is fast-growing, collaborative real estate organizations committed to exceptional agent support, operational excellence, and a culture of professionalism and hospitality. We prioritize strong systems, agent experience, technology adoption, and a welcoming environment for guests, agents, leadership, and partners.