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Job Type
Full-time
Description
Colliers is seeking a motivated, detail-oriented, and customer-focused Real Estate Assistant to join our Appleton commercial real estate team. This role provides administrative, operational, and tenant support across a diverse portfolio of commercial properties while partnering closely with property managers and real estate professionals.
The ideal candidate is highly organized, professional, proactive, and enjoys working in a fast-paced environment where no two days are the same. This position offers the opportunity to build a rewarding career in commercial real estate while gaining exposure to property management, tenant relations, budgeting, and business operations.
Key Responsibilities
Administrative & Operational Support
- Provide day-to-day administrative support to the property management and real estate operations team.
- Maintain and organize electronic and physical filing systems.
- Prepare correspondence, reports, presentations, and property-related documents.
- Assist with document management, scanning, data entry, and record retention.
- Support special projects and operational initiatives as assigned.
- Manage incoming mail, office communications, and general administrative tasks.
Tenant Relations & Customer Service
- Monitor and manage shared email inboxes, routing inquiries and responding as appropriate.
- Assist with tenant communications and correspondence.
- Prepare and distribute tenant welcome letters, onboarding materials, and property notices.
- Provide timely, professional, and responsive customer service to tenants, vendors, and visitors.
- Support tenant appreciation initiatives, including event coordination, holiday gift ordering, and distribution.
Financial & Budget Support
- Assist with invoice processing, coding, and tracking.
- Support annual budgeting efforts and ongoing expense tracking.
- Help maintain accurate records related to property operations, contracts, and expenditures.
- Assist with accounts payable and other financial administrative functions as needed.
Vendor & Office Coordination
- Coordinate vendor communications, scheduling, and service requests.
- Assist with obtaining quotes and tracking vendor documentation.
- Monitor office supply inventory and coordinate purchasing and replenishment.
- Support front desk and office management responsibilities as needed.
Requirements
- Associate's degree preferred or equivalent combination of education and experience.
- Previous administrative, office support, customer service, or real estate experience preferred.
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
- Ability to manage multiple priorities while meeting deadlines.
- Professional demeanor with strong interpersonal and customer service skills.
- Ability to work independently while contributing to a collaborative team environment.
- Interest in commercial real estate, property management, or business operations preferred.
What We Offer
- Competitive compensation and benefits package.
- Opportunities for professional growth and career development.
- Exposure to commercial real estate operations and property management.
- Collaborative and team-oriented work environment.
- Meaningful work supporting a diverse commercial property portfolio.
- Mentorship from experienced commercial real estate professionals.
Benefits
Colliers and Inland Family of Companies is committed to supporting our employees through a comprehensive benefits package designed to promote health, financial wellness, and work-life balance, including:
- Medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
- 401(k) retirement plan with company match
- Company-paid life insurance
- Disability insurance
- Paid time off (PTO) and paid holidays
- Parental leave benefits
- Employee Assistance Program (EAP)
- Professional development and training opportunities
- Employee referral bonus program
- Wellness initiatives and employee engagement programs
- Opportunities for career growth and advancement