Rebate Processor

Job Title: Rebate Processor
Location: Minneapolis, Minnesota
Type: 12 month Contract
Compensation: $25.00- $27.50 per hour
Work Model: Hybrid- basically a remote position in office required once a week (Monday or Friday) once trained

Responsibilities

• This role supports Demand Side Management (DSM) under the Energy Efficiency and Demand Response umbrella.
• The Project Coordinator works across both teams, with responsibilities shifting based on seasonality and program volume.
• Primary focus areas include:
  • Residential Saver Switch
  • AC Rewards (smart thermostat program)
  • Support for limited commercial Saver Switch work
  • Additional exposure to EV rebates, energy efficiency rebates, pilot programs, and Windsource enrollments during lower-volume periods
• The work is high volume, operational rebate processing and program administration.
• Accuracy is critical because rebates and incentives are regulated by the PUC.
• Processing high volume rebate and work orders (tens of thousands annually)
• Working from shared Salesforce queues, oldest to newest
• Validating customer eligibility, equipment qualification, and incentive amounts
• Coordinating indirectly with Hunt Electric (third party vendor) via Salesforce, email, or chat
• Reviewing applications submitted digitally, via PDF, and by physical mail
• Using Salesforce dashboards to monitor progress and quotas
• Collaborating daily with team members via chat
• Supporting both residential and (as needed) commercial rebate workflows

Requirements

• 1–3 years of experience in:
  • High volume, shared queue environments
  • Operational processing or program administration
  • Prior data entry / operations experience (modern systems, not manual entry)
  • Experience working in a large corporate or cross functional environment
• Strong attention to detail and accuracy
• Analytical and validation skills
• Utility or rebate experience preferred
• Self driven and highly motivated
• Strong work ethic (important for remote work)
• Engagement and ambition
• Team oriented mindset
• Ability to prioritize and meet deadlines
• Early career professionals looking to grow within energy or utilities
• Interest in energy efficiency, sustainability, or utility programs
• Salesforce experience
• Excel proficiency
• Familiarity with PDFs, scanning, and document conversion
• Exposure to rebate, utility, or regulated program environments
• Process improvement mindset

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #192-Precision San Antonio