About the role
The Receiving Associate processes incoming inventory and materials accurately and safely. This role verifies shipment details, records inventory in the WMS, identifies and documents discrepancies or damage, and puts away products in the correct locations. The Receiving Associate helps maintain reliable inventory records and an organized, safe receiving area.
What you’ll do
- Receive and track daily inbound shipments, checking products and quantities against shipment documents and purchase orders.
- Scan and verify item, quantity, and order details in the WMS.
- Put away received inventory in the correct locations and confirm the locations in the system.
- Identify, segregate, and document damaged, impaired, or discrepant merchandise; promptly notify the appropriate lead or supervisor.
- Follow receiving procedures, SOPs, inventory controls, and safety requirements.
- Operate material-handling equipment only when trained and authorized. Equipment may include sit-down and stand-up forklifts, cherry pickers, and deep-reach trucks.
- Complete required equipment inspections before use and report unsafe equipment or conditions.
- Keep the receiving dock and work areas clean, organized, and free of obstructions.
- Communicate shipment issues, incomplete work, and inventory concerns to the lead or supervisor.
- Work cooperatively with receiving, inventory, and other operations teams.
Success measures
- Receiving accuracy: Maintain at least 99% accuracy for received items, quantities, and system entries, based on audits or receiving corrections.
- Putaway accuracy: Maintain at least 99% accuracy for inventory location placement and system location updates.
- Timeliness: Complete at least 95% of eligible receipts and putaway within 24 operating hours of arrival, consistent with site priorities.
- Exception handling: Document and report 100% of identified damage, shortages, overages, and other discrepancies during the shift they are found.
- Safety and reliability: Follow required safety and equipment procedures, complete assigned work within the planned timeframe, and communicate delays or hazards promptly.
Qualifications
- High school diploma or GED preferred.
- Prior warehouse or receiving experience is a plus.
- Basic computer and RF scanner skills.
- Ability to read and interpret product numbers, quantities, labels, and written work instructions in English.
- Strong attention to detail and ability to work in a fast-paced environment.
- NetSuite experience is a plus.
- Ability to operate material-handling equipment, such as sit-down or stand-up forklifts, cherry pickers, or deep-reach trucks.
- Forklift certification preferred. Any required certification or authorization must be completed before operating applicable equipment.
Physical demands
This role involves standing, walking, reaching, bending, balancing, and repetitive motion throughout an 8-hour shift. It requires manual dexterity, mobility, and the ability to lift up to 50 pounds consistently. The work may involve varying environmental conditions, safety equipment, and loud noise.
Reasonable accommodation statement
Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. Requests for reasonable accommodation apply to all aspects of employment, including the application process. If this applies to you, please speak with a member of our Human Resources team.
Shift: 4 AM - 1 PM, Monday - Friday
May occasionally require weekends or overtime
Classification: Non-Exempt
Salary/Hourly: Hourly
Department: Receiving
Reports To: Receiving Lead
Salary Band: $19.00 plus $2.00 forklift differential
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