Position Summary
The Receiving Lead coordinates the daily receiving workflow and performs hands-on receiving work to ensure inbound inventory is processed accurately, safely, and on time. The Lead organizes assignments, monitors staffing and work progress, confirms that team members understand and complete required tasks, and raises attendance, performance, inventory, or safety concerns to the appropriate manager.
Key Responsibilities
Workflow and team coordination
- Coordinate daily inbound work based on shipment volume, priorities, staffing, and operational needs.
- Assign or communicate work priorities and confirm team members are present, prepared, and clear on their assignments.
- Monitor work throughout the shift to ensure tasks are completed accurately and on schedule; redirect work when priorities change.
- Identify absences, tardiness, coverage gaps, delays, or work quality concerns and promptly communicate them to the manager.
- Provide day-to-day guidance on receiving procedures and escalate issues that require management direction.
Receiving and inventory accuracy
- Lead and perform the receipt and processing of inbound inventory and materials.
- Verify shipment contents, quantities, condition, and order details against available documentation and system records.
- Use the warehouse management system and RF equipment to scan, record, and track receipts accurately.
- Ensure received inventory is labeled, staged, and put away in the correct locations.
- Record and communicate damaged, impaired, short, overage, or otherwise discrepant merchandise and support timely resolution.
- Maintain clear and accurate receiving documentation and promptly report system or inventory discrepancies.
Safety and work area standards
- Model and reinforce company safety procedures, standard operating procedures, and safe material handling practices.
- Confirm that team members use required personal protective equipment and follow equipment operating rules.
- Operate powered industrial trucks only after completing the required equipment-specific training and evaluation and receiving authorization.
- Follow fall protection procedures, including harness requirements, when operating order picker equipment where required.
- Keep receiving and staging areas clean, orderly, and free of avoidable hazards; report unsafe conditions promptly.
Communication and other duties
Communicate shipment status, workload, staffing concerns, and operational issues to the manager and relevant teams.
Help train new team members on receiving processes, equipment requirements, system use, and safety expectations.
Perform receiving associate duties and other related work as assigned.
Success Measures
- Picking accuracy: Orders are picked and verified according to established WMS and order requirements.
- Productivity and timeliness: Assigned picking work is completed in line with facility expectations and shipping cutoffs.
- Safe PIT operation: Equipment is operated only when authorized, using required safety practices; hazards and equipment concerns are reported promptly.
- Team coordination: Work priorities and assignments are communicated clearly, and picking flow is adjusted as order volume or staffing changes.
- Issue resolution and quality: Inventory discrepancies, damaged items, and recurring picking errors are identified, documented, and escalated promptly.
- Work area standards: Picking and staging areas remain organized, with equipment, products, and supplies handled according to established procedures.
Accommodation
SWAG is committed to providing reasonable accommodations to qualified individuals with disabilities during the application process and in performing the essential functions of the job. Applicants or employees who need an accommodation may contact Human Resources to discuss their needs.