JoinusinTellingtheStoriesofSanta’sNorthPole!
The Lumistella Company is a global intellectual property company dedicated to bringing Santa’s NorthPoletolifeforchildrenaroundtheworldthroughconsumerproducts,originalentertainment and brand experiences. We are home to the most iconic and beloved Christmas brands of this generation including The Elf on the Shelf, Elf Pets, and Elf Mates.
The Reception & Office Operations Coordinator will serves as the first point of contact and a central operational presence at The Lumistella Company. This role is responsible for creating a professional,welcomingenvironmentforemployees,visitors,andexternalpartnerswhileensuring the office operates smoothly and efficiently.
In addition to front-desk and facilities coordination responsibilities, this position provides administrative support to senior leaders and assists with cross-functional office needs. The ideal candidate is polished, organized, service-oriented, and takes pride in maintaining a high standard of professionalism in all interactions.
TheReception&OfficeOperationsCoordinatorwill:
- Serveastheprimaryambassadorfortheoffice,greetingvisitorsandensuringa professional and welcoming experience.
- Managevisitoraccess,issuebadges,andmaintainsecurityawareness.
- Notifyappropriatepersonnelofvisitor arrivals.
- Answeranddirectincomingcallswithprofessionalismandefficiency.
- Maintainaclean,organized,andpresentation-readyreceptionareaatalltimes.
- Support daily office operations to ensure common areas, conference rooms, kitchen/breakrooms,andsupplyareasarewell-maintained,stocked,andorganized.
- Coordinatemeetingroomsetupandbreakdown,includingfoodordersandmaterials preparation.
- Assistwithmaildistribution,shippingcoordination,andpackage management.
- Manageofficesupplyinventoryandplaceordersasneeded.
- Coordinatewithpropertymanagementonfacility-relatedneeds,includingservice requests and freight elevator scheduling.
- Supportcompanyevents andin-officemeetingsas needed.
- ProvideadministrativeassistancetoSVP-levelleadersandotherdepartmentsas assigned
- Assistwithcalendarcoordination,meetinglogistics,anddocumentpreparation.
- Prepareshippinglabels,scanandorganizedocuments,andperformotherclerical duties as needed.
- Supportexpensesubmissionsandbasicreportingtasks.
- Maintaindiscretionandconfidentialitywhenhandlingsensitive information.
- Serveasbackupsupport totheOfficeAdministratorasneeded.
- Helptrainandguidebackupreceptioncoveragestaff.
- Exercisesoundjudgmentinrespondingtoquestions,redirectinginquiries,and prioritizing daily responsibilities.
- Demonstrateflexibilityandasolutions-orientedmindsettoensureseamlessday-to-day operations.
- Protectcompanyassetsthroughthepropermanagementofassetfilesandadherence to company policy with regard to information security and management.
If you want to be one of us...
Theidealcandidatewillbring:
- 3–5+yearsofexperienceinareceptionist,officecoordination,administrative,or facilities support role
- Experiencesupportingseniorleadersormultiplestakeholderspreferred.
- IntermediatetoadvancedproficiencyinMicrosoftOffice(Word,Excel,PowerPoint, Outlook)
- ExperienceusingMicrosoftTeamsandothercollaborationtools.
- Strongwrittenandverbal communication skills
- Professionalphonepresenceandin-persondemeanor
- Abilitytomanagemultipleprioritiesandremaincomposedamidinterruptions.
- Excellentorganizationalskillsandattentiontodetail
- Demonstratedmaturity,tact,andsoundjudgment.
- Abilitytomaintainconfidentialityandhandlesensitiveinformationappropriately.
- Typingproficiencyof40+wordsperminute
Education requirements:
- HighSchoolDiplomaorGEDrequired.Additionaladministrativeorbusiness coursework is a plus.
Theaboveisintendedtodescribethegeneralcontentofandrequirementsfortheperformanceof this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. A full and complete copy of the Job Description is available upon request.