Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Key Responsibilities
Greet, welcome, and direct visitors in a professional and friendly manner
Answer, screen, and forward incoming phone calls
Notify staff members of visitor arrivals
Maintain the reception area to ensure a clean, safe, and organized environment
Manage building access by following security procedures, maintaining visitor logs, and issuing badges
Maintain and update employee and department directories
Respond to inquiries or direct them to the appropriate personnel
Operate and manage the telecommunications system
Document and communicate actions, irregularities, and ongoing needs to support team continuity
Provide administrative support to the Office Manager as needed
Create visitor reports and manage building access requests
Maintain security badge audit reports and coordinate badge requests with Facilities Management/Office Administration (FM/DOA)
Coordinate visitor meetings in collaboration with Executive Services and FM/DOA
Maintain logs and documentation for incoming and outgoing correspondence
Support team objectives by completing additional tasks as assigned
Demonstrates a positive, solution-oriented mindset and takes initiative to drive tasks forward.
Qualifications
High school diploma or equivalent required
Prior experience in a business professional setting as a receptionist, front desk associate, or hospitality role strongly preferred
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional demeanor with strong customer service skills
Proficiency in basic office software and phone systems
Ability to handle sensitive information with discretion
Demonstrates reliability and a strong commitment to regular attendance during standard business hours (8:00 AM–5:00 PM, Monday–Friday), while maintaining flexibility to meet client and business needs.
The Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.