About the Role
We're hiring a professional, people-focused Receptionist to serve as the welcoming face and voice of a highly regarded Personal Injury Law Firm.
This is a fast-paced front-office role ideal for someone who thrives in high-volume environments, enjoys interacting with people, and can confidently manage multiple responsibilities while maintaining professionalism and composure.
You'll play a central role in client communication, office coordination, and daily administrative support while helping create an exceptional first impression for clients and visitors.
About the Company
The firm is a respected personal injury law practice known for providing client-focused legal services with professionalism, responsiveness, and strong operational support.
The team values excellent communication, efficiency, professionalism, and a welcoming client experience.
What You'll Do
Front Desk & Client Communication
- Manage a high-volume 10-line phone system professionally and efficiently
- Route calls accurately to attorneys and staff members
- Serve as the first point of contact for clients and visitors
- Create a warm, professional, and welcoming office experience
- Maintain a polished and organized reception area
Administrative Support
- Assist with scanning, filing, and document organization
- Handle incoming and outgoing mail and deliveries
- Provide general administrative support to office staff
- Help maintain smooth day-to-day office operations
Required Qualifications
Experience
- 5+ years of experience managing multi-line phone systems
- Experience working in fast-paced office environments
- Strong customer service and communication experience
Skills & Competencies
- Clear, confident verbal communication skills
- Friendly and professional phone presence
- Strong multitasking and organizational abilities
- Ability to remain composed under pressure
- Professional demeanor and interpersonal skills
- Strong attention to detail and reliability
Technical Skills
- Proficiency with:
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Experience with Filevine strongly preferred
Preferred Qualifications
- Bilingual communication skills highly preferred
Work Schedule
- Monday–Thursday: 9:00 AM – 6:00 PM
- Friday: 9:00 AM – 5:00 PM
Work Environment
- Location: Clifton, New Jersey
- Full-time direct hire
- Fully onsite role
- No remote work available
Sponsorship & Relocation
- No visa sponsorship available
- Relocation assistance not available
Compensation & Benefits
Compensation
- Base Salary: $37,000 – $47,000 USD depending on experience
Benefits
- 401(k) with company match
- Full medical benefits
- Paid vacation
Why This Role Stands Out
High-Visibility Position
You'll serve as the face and voice of a respected law firm and play a critical role in daily operations and client experience.
Fast-Paced Environment
Ideal for someone who enjoys variety, multitasking, and staying engaged throughout the day.
Stable Professional Setting
Join a well-established legal organization with a strong reputation and professional office culture.
Opportunity for Long-Term Growth
This role provides strong foundational experience within a respected legal office environment.