St. Michael’s Catholic Church

Receptionist & Communications Assistant

• Greet and welcome parishioners and guests to the parish campus in a professional and pastoral manner.
• Answer questions, direct inquiries, and notify staff members when they have a visitor.
• Answer calls in a professional and courteous manner, take messages, and route calls accordingly.
• Answer and forward emails received from the parish email and website to the corresponding staff member.
• Collaborate with the Administrative Assistant to coordinate the parish calendar and facilities calendar.
• Coordinate the ministry scheduler.
• Write thank you cards to parishioners for donations.

• Coordinate communication efforts using social media platforms.
• Assist in the planning of parish events.
• Work with parish ministries to create flyers, signage, and media to ensure timely updates of activities and upcoming events.
• Assist in providing communication between the parish, ministries, and staff.
• Ensure all communications reflect Catholic teaching, the parish mission, and the diocesan brand standards/policies.
• Attend Staff meetings as required.
• Create and maintain a rolling editorial/content calendar aligned to the liturgical year, parish priorities, and major feasts/events.
• Plan, schedule, and moderate parish social channels; create photo stories, and event recaps.
• Help edit the weekly bulletin.

• Weekly calls to parishioners to reach out and check in. Keep a record of calls made and notes taken. Immediately report all communication problems to the Parish Business Manager (declining socials, moderation issues, etc.).
• Maintain compliance: copyright/licensing for music/images/fonts used; photo/video consent; platform terms of service.
• Uphold privacy and safeguarding standards in all content (no minors’ names/faces without permission, no sensitive details).
• Keep track of all communication equipment and inform Sr Rose if any replacements are needed.

• Associates Degree or equivalent.
• Proficiency in using Microsoft programs Word, Excel, PowerPoint, and Outlook.
• Ability to manage a digital presence (website CMS, email platform, social scheduling).
• Proficiency with common design tools (e.g., Canva or Adobe).
• Basic photo and video capture and quick editing skills (phone + lightweight editors).
• Experience with Flocknote/Mailchimp (or similar), WordPress (or diocesan CMS), and Google Calendar.
• Tech literacy (file management, cloud drives, alt-text, PDFs, link tracking).
• Efficient communication skills to present information and respond to inquiries from parishioners and staff.
• Excellent writing and editing skills; clear Catholic vocabulary and sensitivity to the liturgical year.
• Strong organizational and project-management skills; deadline-driven with attention to detail.
• Practicing Catholic with knowledge of Catholic liturgy/devotions and parish life.
• Experience directing volunteers.
• Work collaboratively in a positive, friendly and professional manner with all employees.
• Availability for working some evenings, holy days, and weekends.
• Background check and VIRTUS/Safe Environment certification (or ability to obtain)