Receptionist

Description

About the Position

Warner Norcross + Judd is seeking a Receptionist to join our administrative team in Detroit. This role presents a professional, client-centered view of the firm to clients, guests and firm members. As the first point of contact when you enter our space, our receptionist plays a critical role in creating a warm and positive impression for firm members and guests. This position also performs administrative tasks to support the operation of the office.

 The role is full time Monday through Friday 8 am - 5 pm. It will be in person full time out of our Detroit, MI office. Firm pays for parking. 

What You'll Do:

• Greet and welcome firm members and guests in a welcoming and professional manner.

• Notify firm members of client/guest arrivals.

• Answer and direct incoming phone calls.

• Manage the reception and conference room spaces, ensuring cleanliness and organization.

• Coordinate conference room reservations.

• Handle incoming and outgoing mail and packages.

• Assist with event preparation and cleanup as needed.

• Assist with other administrative tasks including but not limited to ordering lunches, filing, copying/scanning, and sorting mail.

The physical demands of this position are representative of those that must be met by an employee in order to successfully perform the essential functions of the position. These include being both mobile and stationary throughout the workday, having the ability to transport 25 pounds and being able to operate a computer and other business equipment found in the office.

What Makes You Successful:

Success in the Receptionist role requires strong interpersonal and organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. A successful individual will demonstrate flexibility, effective communication, and a positive, service-oriented approach while creating a welcoming and professional experience for clients, guests, and firm members. Through teamwork, adaptability, and a commitment to excellence, they will consistently reflect Warner’s core values.

About You

Experience, Education, and Training:

• High school diploma or equivalent

• Previous experience in a receptionist or customer service role preferred

• Excellent communication and interpersonal skills

• Ability to handle privileged and confidential information with discretion

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)