Receptionist

Receptionist / Customer Service Coordinator

Location: East Brunswick, NJ
Schedule: Monday-Friday, 9:00 AM - 5:30 PM

About the Role

Join a growing logistics company that supports military families and government relocations worldwide. This position serves as the first point of contact for customers, handling a high volume of inbound calls, providing shipment updates, and supporting front office operations.

Key Responsibilities

• Answer and route high-volume inbound calls
• Provide shipment status updates to customers
• Greet visitors and manage front desk operations
• Support logistics and administrative activities
• Utilize phone and CRM systems
• Assist customers professionally, including resolving concerns and complaints

Qualifications

• Customer service, receptionist, or administrative experience preferred
• Strong communication and interpersonal skills
• Comfortable handling high call volume
• Computer proficient; CRM and VOIP experience preferred
• Friendly, professional, and organized

Why Apply?

• Small, family-oriented office environment
• Strong job security and growth potential
• Relaxed, team-focused culture with potential future hybrid opportunities