Receptionist

POSITION SNAPSHOT

Location: 650 East Ave Erie Pa  

Schedule: Monday - Friday No Holidays or Weekends

Employment Status: Full Time 

Compensation: $16 / hour 

WHY THIS ROLE

Looking for a patient-facing role where your organization and customer service skills make a difference? Primary Health Network is seeking a Front Office Assistant to welcome patients, coordinate appointments, and support efficient front office operations in a busy healthcare setting.

WHAT YOU'LL DO

·         Greet patients and visitors professionally, answer calls, and document accurate messages in the electronic medical record (EMR).

·         Register and check in patients, verify insurance and contact information, and assist with patient check-out.

·         Schedule appointments, coordinate patient reminders and referrals, and assist with transportation arrangements when needed.

·         Collect payments, explain sliding fee paperwork, respond to routine billing questions, and reconcile daily receipts.

·         Maintain accurate patient records through scanning, indexing, correspondence, and other daily front office processes.

·         Support smooth patient flow, respond promptly to patient concerns, and maintain a welcoming, organized reception area.

WHAT WE'RE LOOKING FOR

·         High school diploma or equivalent, or willingness to obtain within one year.

·         At least one year of professional office experience.

·         Strong customer service, communication, teamwork, and organizational skills.

·         Computer and technology proficiency, attention to detail, and commitment to patient confidentiality.

·         Flexibility to work evenings or weekends and travel as directed.

COMPENSATION

Starting pay: $16 per hour. PHN recognizes experience, education, credentials, and site location when determining wage, as applicable.

BENEFITS

·         Medical, dental and vision coverage - employee and family plans available; eligible immediately upon start

·         Employer-paid short-term disability

·         Employer-paid life insurance

·         Retirement plan

·         Paid time off

·         8 paid holidays

·         College savings plan

·         Fitness center membership reimbursement

·         IDShield & LegalShield

·         Volunteer Time Off Program

ABOUT PRIMARY HEALTH NETWORK

Primary Health Network is the largest Federally Qualified Health Center (FQHC) in Pennsylvania. Our mission is to provide quality primary care services and access to specialty care for the people in the communities we serve.

Ready to make a difference in your community? Apply today to join the PHN team.

Accessibility Support for Applicants

Primary Health Network is committed to providing equal access to employment opportunities.

If you experience difficulty accessing our careers site or completing an application, or if you require a reasonable accommodation due to a disability, please contact us at recruitment@primary-health.net. Our team will work with you to provide an accessible alternative application process.