A busy dermatology practice is seeking a receptionist who believes that patients should be treated as people rather than numbers in a file. The ideal candidate also understands the value of compassionate service. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down and provide personalized service. Receptionists at Frederick Dermatology Associates assume the responsibility of coordinating patient and physician schedules and make a significant contribution to the organization and operation of the practice.
Responsibilities:
Patient Intake
Schedule appointments for new and recurring patients based on provider's availability.
Answer patient's questions pertaining to insurance coverage/benefits, patient payments, and outstanding balances.
Minimum Qualifications:
2-3 years receptionist experience
Quick learner
High school diploma
Ability to handle a fast-paced environment and prioritize tasks based on importance
Excellent communication and problem-solving skills
Experience with scheduling appointments
Customer service experience
Preferred Qualifications:
Dermatology office experience
Familiarity with Allscripts EHR
WELCOME TO FREDERICK DERMATOLOGY ASSOCIATES!
Frederick Dermatology Associates has been serving the Frederick, Maryland community since January 29, 2009. We are proud of the reputation that we have built here in Frederick and throughout western Maryland. We are the only full-service dermatology office in Frederick, MD–meeting all your medical, surgical, and cosmetic needs.
Our commitment to patient satisfaction.
What about a medical practice leads to patient satisfaction? While we can never promise that everyone will be satisfied all the time, there are certain elements that we strive for as dermatologists.
We have made our office into a relaxed and comfortable environment in which to receive dermatological care.
We appreciate that while we practice the science of medicine, that the art of medicine, which encompasses the “bedside manner,” is equally important and that this kind of caring attitude needs to extend to all the staff you encounter at FDA. To this end, we approach our patients knowing that we must care for them in a holistic manner, not just focusing solely on the person’s disease.
In addition to offering the kind of university quality dermatological care we provided while at Georgetown University Hospital, we also offer expertise in a wide range of cosmetic procedures. Individualized treatment plans that keep patients looking natural is what we do best.