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Skills

  • Administrative Skillsunmatched
  • Automationunmatched
  • Automotive Repair and Maintenanceunmatched
  • Billingunmatched
  • Calendar Managementunmatched
  • Catering Servicesunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Conference Managementunmatched
  • Copying Machinesunmatched
  • Customer Support/Serviceunmatched
  • Fax Machinesunmatched
  • High School Diplomaunmatched
  • Microsoft Excelunmatched
  • Microsoft PowerPointunmatched
  • Microsoft Wordunmatched
  • PBX (Private Branch eXchange)unmatched
  • Place and Routeunmatched
  • Problem Solving Skillsunmatched
  • Production Volumeunmatched
  • Reporting Skillsunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Typingunmatched

Description

Overview:

Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.

Responsibilities:
  • Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
  • Greet outside visitors in a professional manner
  • May sign for incoming and outgoing packages; route to appropriate party
  • Use internal paging system
  • Call for car service or messenger as requested by client
  • May perform filing, typing and other administrative duties as requested by client
  • Assist various departments with mass mailings
  • May receive and route faxes
  • May schedule conference room based on client requests and order catering as needed
  • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
  • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
Qualifications:
  • High school Diploma or equivalent
  • Prior experience as a senior level receptionist or receptionist serving senior management/executive floor is required
  • Complete familiarity with and understanding of all aspects of the job and their practical applications to problems & situations ordinarily encountered
  • Strong problem-solving and communication skills
  • May provide direction to lower level support staff
  • Proficiency in computer skills required (Excel, Word, and PowerPoint)
  • Able to produce reports as requested
  • Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines

 

PHYSICAL DEMANDS

  • Physical activity required including bending, reaching, prolonged periods of sitting
  • May lift and/or move up to 10 lbs

 

What We Offer:

  • Competitive pay & benefits!
  • Comprehensive training and development programs that prepare employees to advance from within.
  • A company focused on creating a positive work and client environment.
  • Employee discounts on entertainment, products, and services nationwide!

 

Come Join Our Team!

Numbers & Facts

LocationDetroit, Michigan
IndustryOther/Not Classified
Company Size1,500 to 1,999 employees
Websitehttps://cbps.canon.com/

About Company

New opportunities. New challenges. New initiatives. This is what employees can expect from their career at Canon Business Process Services (CBPS). The constant expansion of services and growth opportunities makes CBPS a great place to work. Our employees have always been one of the outstanding differences between us and the competition. Challenging positions are available in a variety of industries with different work schedules and cultures.

Canon Business Process Services is an equal opportunity employer. All candidates for employment must complete this application in full.

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