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Skills
Administrative Skillsunmatched
Automationunmatched
Automotive Repair and Maintenanceunmatched
Billingunmatched
Calendar Managementunmatched
Catering Servicesunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Conference Managementunmatched
Copying Machinesunmatched
Customer Support/Serviceunmatched
Fax Machinesunmatched
High School Diplomaunmatched
Microsoft Excelunmatched
Microsoft PowerPointunmatched
Microsoft Wordunmatched
PBX (Private Branch eXchange)unmatched
Place and Routeunmatched
Problem Solving Skillsunmatched
Production Volumeunmatched
Reporting Skillsunmatched
Telephone Skillsunmatched
Time Managementunmatched
Typingunmatched
Description
Overview:
Act as the first point of contact for outside visitors, vendors, etc. Greets vendors, customers, job applicants and other visitors. May arrange for transportation services when needed. Operates a switchboard typically to route incoming calls and place outgoing calls; performs related duties as required.
Responsibilities:
Handle all incoming calls, using a main or floor switchboard, routes calls to appropriate party
Greet outside visitors in a professional manner
May sign for incoming and outgoing packages; route to appropriate party
Use internal paging system
Call for car service or messenger as requested by client
May perform filing, typing and other administrative duties as requested by client
Assist various departments with mass mailings
May receive and route faxes
May schedule conference room based on client requests and order catering as needed
Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, other equipment, PBX boxes as introduced at the site
Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
Qualifications:
High school Diploma or equivalent
Prior experience as a senior level receptionist or receptionist serving senior management/executive floor is required
Complete familiarity with and understanding of all aspects of the job and their practical applications to problems & situations ordinarily encountered
Strong problem-solving and communication skills
May provide direction to lower level support staff
Proficiency in computer skills required (Excel, Word, and PowerPoint)
Able to produce reports as requested
Excellent customer service, professional attitude and appearance are a must. Ability to work overtime & meet deadlines
PHYSICAL DEMANDS
Physical activity required including bending, reaching, prolonged periods of sitting
May lift and/or move up to 10 lbs
What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!
Numbers & Facts
Location
Detroit, Michigan
Industry
Other/Not Classified
Company Size
1,500 to 1,999 employees
Website
https://cbps.canon.com/
About Company
New opportunities. New challenges. New initiatives. This is what employees can expect from their career at Canon Business Process Services (CBPS). The constant expansion of services and growth opportunities makes CBPS a great place to work. Our employees have always been one of the outstanding differences between us and the competition. Challenging positions are available in a variety of industries with different work schedules and cultures.
Canon Business Process Services is an equal opportunity employer. All candidates for employment must complete this application in full.