Receptionist - Insurance Biller

Be part of something bigger. Carolina TotalCare in Concord, NC is adding a full-time Receptionist - Insurance Biller to our team!

About Our Team:

For almost 30 years, Carolina TotalCare has been dedicated to providing comprehensive, natural healthcare to our patients. Our integrated team of multi-specialty providers follows a patient-centered approach to optimize health and function. We believe in treating the whole body as an integrated system and offer a range of services, including chiropractic care, an advanced neuropathy treatment program, in-office therapy modalities including class IV laser, nutrition and weight loss protocols, and state-of-the-art rehabilitative modalities such as Hako and decompression. As part of our team, you'll be part of a family-focused practice that is driven by the values of excellence, empathy, and respect.

WHAT YOU'LL DO:

As our Receptionist - Insurance Biller, you will serve as a vital connection between patients, providers, and insurance carriers while helping the office run smoothly and efficiently. You will greet patients with warmth and professionalism, answer questions with confidence, manage appointment schedules, verify insurance information, prepare and submit claims, track claim status, post payments, review patient balances, and communicate with insurance companies regarding billing matters. You will help patients stay on track with their recommended care plans by coordinating appointments, following up on missed visits, and ensuring everyone leaves with a clear understanding of their next steps. Throughout the day, you will maintain accurate records, protect confidential information, work within established billing procedures, and contribute to an organized, welcoming environment where patients receive an exceptional experience.

WHAT WE'RE OFFERING OUR RECEPTIONIST - INSURANCE BILLER ROLE:

*$18.00-22.00 per hour*
Schedule: Monday through Thursday from 8:30 AM to 6:15 PM, with a half-day on Friday
Six-figure annual earning potential based on sales
Paid time off (PTO)
6.5 days of holiday pay
Discounts on supplements
Paid training
Monthly bonuses
Travel and seminar expenses covered
Complimentary healthcare treatments for you and your immediate family

APPLY IF YOU MEET THESE QUALIFICATIONS:

• 5+ years of customer service experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to be on your feet and active during your shift
• Ability to use/learn the office billing software, EHR, clearinghouse, insurance portals, phone system, and internal communication tools
• Dependable, organized, accurate, professional, and comfortable working with billing details
• Team player who thrives in a structured yet caring environment
• Outgoing, empathetic, and detail-oriented personality

Preferred Qualifications:

• Billing and insurance experience
• Experience in a chiropractic, medical, or dental office
• Previous billing, insurance, chiropractic, healthcare, administrative, or EHR experience

Meet the qualifications listed above? Then hit apply; we're ready for you!

Applying for our Receptionist - Insurance Biller position takes just a few minutes through our quick, mobile-friendly application. Start today and discover where a rewarding new career with Carolina TotalCare can take you.