Located in the heart of downtown Madison, Capitol Lakes is a premier not-for-profit Life Plan Community offering residents an engaging lifestyle with exceptional amenities and a full continuum of care. We are seeking a friendly and professional Part-Time Receptionist to serve as the first point of contact for residents, guests, and visitors while supporting daily front desk and administrative operations.
What You’ll Be Doing
• Provide front desk coverage by greeting residents, guests, and visitors and answering and directing incoming calls in a timely and professional manner.
• Assist residents, employees, and visitors by providing information and directing them to the appropriate department or individual.
• Support administrative tasks including mail distribution, basic clerical duties, recordkeeping, and maintaining front desk organization.
• Help maintain a welcoming, secure environment by monitoring visitors and supporting general front desk operations.
• Provide excellent customer service, follow safety procedures, and perform other duties as assigned.
About You
• Previous experience in reception, customer service, or clerical work preferred.
• Strong communication skills and professional phone etiquette.
• Friendly, organized, and able to multitask in a fast-paced environment.
• Basic computer skills and familiarity with office equipment.
• Ability to interact professionally with residents, guests, and team members.
Working at Capitol Lakes, you will enjoy the following benefits:
• Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
• 401(k) with 4% Employer Match.
• Profit Sharing Plan.
• Free! Meals on us during your shift.
• Employee Cafeteria with convenient onsite dining.
• Education Reimbursement for approved courses and programs.
• Subsidized Parking or Public Transportation.
• Employee Referral Bonus Program.
• Free access to onsite fitness center and pool.
• PayActiv: Flexible access to earned wages.
• Perks at Work: discounts on shopping, travel, and more.
• Employee and Resident Appreciation programs.
Apply Today
If you enjoy creating a welcoming first impression and providing excellent customer service, we encourage you to apply. Apply today and join the Capitol Lakes team!