Receptionist (Part-Time)

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Vista Senior Living Management is the dedicated senior living division of our organization, focused exclusively on the operation and growth of senior living communities. With more than 30 communities across multiple states, we specialize in Assisted Living, Memory Care, and Independent Living. Our mission is to provide outstanding care rooted in compassion, humility, accountability, and a genuine commitment to the well-being of our residents. We strive to create communities where residents receive personalized support, families have confidence in their care, and team members are empowered to succeed.

Eden Vista Beachwood is a proud member of the Vista Senior Living Management network where compassionate care meets exceptional living. With more than 30 communities across multiple states, Vista Senior Living specializes in Assisted Living, Memory Care, and Independent Living. Our dedicated team ensures a nurturing environment where seniors thrive and find joy in every moment.

Position: Receptionist (Part-Time)

• Shift: 9:00 AM- 5:00 PM (Monday -Friday)
• 30 - 36 Hours / Week
• Weekend Rotation
• Pay: $15.00/HR

Qualifications: Excellent telephone etiquette, strong customer service skills, and basic proficiency with Outlook, Microsoft Office, and related applications.

The Receptionist at Eden Vista Beachwood the first point of contact for visitors and guests. This role requires exceptional customer service skills, professionalism, and organizational abilities. In addition to greeting guests, the Receptionist supports the facility's administrative functions, including resident trust management, AP tasks, scheduling care conferences, and more.

Main responsibilities

• Provide exceptional customer service by greeting all visitors and guests in a friendly and professional manner.
• Operate multi-line phone and paging systems, efficiently routing calls to the appropriate party.
• Assist in scheduling staff to ensure resident needs and compliance with federal, state, and local regulations.
• Maintain accurate monthly and daily staffing records, ensuring they are completed in a timely manner.
• Secure shift coverage for open positions, vacation requests, call-offs, and vacancies.
• Maintain resident trust fund accounts, ensuring accuracy and confidentiality.
• Handle sensitive information regarding residents and facility matters with professionalism and discretion.
• Assist with various administrative tasks, including document scanning, AP, and scheduling care conferences.

Qualifications:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Previous experience as a receptionist in a healthcare or long-term care setting is preferred.
• Familiarity with multi-line phone systems.
• Ability to handle sensitive information with discretion and maintain confidentiality.