Receptionist / Front Desk Coordinator
Job Type: Full-Time and Part-Time - Contract to Hire opportunity.
Pay rate starting from $13.50.
We are seeking a professional, customer-focused Receptionist / Front Desk Coordinator to serve as the first point of contact for visitors, residents, vendors, and employees. This role is responsible for managing incoming calls, greeting guests, coordinating front desk operations, and providing administrative support while helping create a welcoming and positive environment.
Key Responsibilities
Answer and route incoming calls in a professional, courteous, and efficient manner.
Greet visitors and direct them to the appropriate department or individual.
Provide exceptional customer service to residents, guests, employees, and vendors.
Schedule and coordinate transportation requests.
Track dining attendance and meal service information to support resident needs.
Maintain knowledge of facility services and programs to effectively assist callers and visitors.
Communicate important updates and information to management and other departments as needed.
Perform general clerical duties, including copying, filing, mail distribution, and preparing documents.
Issue and maintain records for keys, radios, visitor badges, and other assigned equipment.
Receive and process deliveries and packages.
Monitor security systems, alarms, video surveillance, and notification systems.
Follow established safety, security, and access procedures.
Assist with resident and visitor support while maintaining confidentiality.
Adapt to changing priorities and participate in ongoing training and professional development.
Qualifications
High School Diploma or GED required.
At least 1 year of receptionist, administrative, clerical, customer service, or related experience preferred.
Experience working with multi-line phone systems or switchboards is a plus.
Strong verbal and written communication skills.
Excellent customer service and interpersonal abilities.
Strong organizational skills and attention to detail.
Ability to maintain confidentiality and handle sensitive information professionally.
Proficiency with basic office equipment and computer systems.
Physical Requirements
Ability to sit, stand, and walk throughout the workday.
Occasional lifting of office supplies or equipment up to 40 pounds.
Frequent use of hands for keyboarding, filing, and other clerical tasks.
Ability to bend, reach, twist, and navigate stairs and walkways as needed.
If you are interested, be sure to hit that APPLY button!
Pay Details: $13.50 to $14.25 per hour
Search managed by: Victoria Daggett
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.