Receptionist/Patient Reg Rep (FT) | Express Care | Ames | 2026-277

McFarland Clinic is currently accepting applications for a Receptionist/Patient Registration Representative at our Ames locations. We are seeking candidates who are service-oriented, thrive in a team environment, and are committed to providing extraordinary care to our patients every day.

Position Responsibilities

Responsibilities include:

• Greeting, instructing, checking in, and directing patients and visitors in a courteous and helpful manner.
• Maintaining reception desk activities and providing excellent customer service.
• Establishing new patient accounts and updating demographic and insurance information.
• Preparing miscellaneous reports and balancing cash drawers.
• Providing general information regarding clinic services.
• Performing duties in accordance with McFarland Clinics Employee-Level Vision Related Behaviors.

Schedule

Days: Thursday through Sunday, including holidays, as needed by the department.

Hours:

• Thursday & Friday: 9:00 AM - 7:00 PM
• Saturday & Sunday: 8:00 AM - 4:00 PM
• Holiday hours vary; ask for details.

Weekend Differential:

Employees receive a $2.50 per hour pay differential for hours worked on Saturdays and Sundays. If a holiday falls on a weekend, ask for additional details regarding holiday pay.

Education Requirements

• High school diploma, GED, or HiSET required.

Experience & Qualifications

• One year of work experience preferred, ideally in a medical office setting.
• Medical Terminology course completion required within one year of employment.
• Keyboarding and computer proficiency required.
• Receptionist experience preferred but not required.
• Ability to operate standard office equipment, including computers, printers, copiers, and fax machines.

Benefits

McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, religion, age, gender, gender identity, sexual orientation, national origin, disability, or protected veteran status. McFarland Clinic takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individiauls with disabilities.