Workplace Associate will support the Workplace team by managing the reception front desk in the building lobby. As the initial point of contact, they will be crucial in providing a smooth experience for employees and visitors. This individual possesses strong administrative skills, exceptional interpersonal communication abilities, and a keen attention to detail, all of which contribute to the efficient and professional operation of the office. They excel in a fast-paced environment, demonstrating resourcefulness, adaptability, and a commitment to providing outstanding service.
- Welcome employees and visitors with warmth and professionalism to establish a culture of hospitality
- Manage all aspects of the visitor management system, including badge issuance, NDAs, and security procedures
- Manage and monitor the front desk area, ensuring it remains organized, presentable, and secure
- Handle incoming communication, emails, and inquiries, directing them to the appropriate team or Tesla Responsible Person
- Support Workplace team (Programs, Operations, Transportation, Culinary, Mailroom) and onsite leadership with projects and requests including but not limited to sitewide communications, organizing events and team functions, restocking/ordering of supplies, building budget proposals, creating POs
- Develop and maintain metrics to track the routine tasks and the number of employees and visitors monthly
- 1-2 years of proven experience in a receptionist or administrative workplace support role, preferably in a corporate workplace environment
- Bachelor's Degree or equivalent experience
- Ability to work effectively in a fast-paced environment with constantly changing priorities and demands, demonstrating exceptional skills in workload prioritization and multitasking
- Proficient in Microsoft Office Suite (Outlook, Excel, PowerPoint, Teams) and familiarity with office management tools
- Demonstrated history of utilizing strong organizational work-ethic, copywriting, and verbal and written communication skills when dealing with employees, visitors, and senior leadership
- Ability to work nights and weekends as needed
- Valid driver s license