Receptionist - State Farm Agent Team Member

Joe Mcadams - State Farm Agent
  • Ardmore, OK
  • Full-time
19 days ago

Job Description

Benefits:
  • License Paid by Agency
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 1999 after spending years in claims operations, building a 33-year career with State Farm. That experience shaped how I lead today—focused on service, teamwork, and doing things the right way. I played football at the University of Tulsa, and competition has always been part of who I am; it’s a mindset that carries into our office in a healthy, motivating way. Our team of nine has strong tenure, and we’ve built a family-style environment where people genuinely take care of one another while still pushing to win.

We offer strong bonus plans, travel incentives, flexibility, a 401k, and paid licensing, all designed to support long-term growth. Our culture is built around great teamwork, a servant’s heart, and having fun while working hard. We run fast, play hard, and play to win—but always with the goal of helping others and growing together. If you’re competitive, people-focused, and excited to grow both personally and professionally, this is the kind of place where you can truly belong.

ROLE DESCRIPTION:
Joe Mcadams - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationArdmore, OK
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Footballunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched
  • Travel Planningunmatched

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