Benefits:- Simple IRA
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
Our State Farm agency is built on a 50-year legacy of serving the Athens community with trusted insurance and financial services. As a lifelong Athens resident and University of Georgia graduate, I take great pride in helping individuals and families protect what matters most. My journey began working in my father’s State Farm agency, where I learned firsthand the importance of building strong relationships with customers.
Before opening my own agency in 2012, I spent time in home building and real estate development, focusing on sustainable practices. Now, I’m fortunate to lead a team dedicated to personalized service, community involvement, and making a real impact. Our agency proudly supports the Athens Farmers Market, Rotary Club, and the Athens Area Chamber of Commerce.
If you're looking for a team that values integrity, customer care, and community connection, we'd love to welcome you!
ROLE DESCRIPTION:
Shane Dekle - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
Responsibilities:- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Process insurance claims and follow up with customers.
- Answer billing questions and process payments.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Qualifications:- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
- Bilingual Spanish preferred.