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Receptionist - State Farm Agent Team Member

Fernanda Macedo - State Farm Agent

Boca Raton, FL

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JOB DETAILS
SKILLS
Administrative Skills, Amusement Parks, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Financial Planning, Financial Services, Fundraising, Insurance, Interpersonal Skills, Life Insurance, Microsoft Office, Multitasking, Organizational Skills, Sales, Schedule Development, Team Player, Track Customer Issues, Training/Teaching
LOCATION
Boca Raton, FL
POSTED
30+ days ago
Benefits:
  • Hourly Pay plus Commission/Bonus
  • Group Life Insurance Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I’ve been with State Farm for a little over 10 years, and my agency is built around service, professionalism, and genuine connection. I hold the ChFC® (Chartered Financial Consultant) designation from The American College of Financial Services, which reflects my strong focus on financial guidance and long-term protection for our customers. Family is incredibly important to me, and when I’m not in the office you’ll likely find me spending time with my 11-year-old son—riding bikes, exploring theme parks in Orlando, or relaxing at the beach here in Boca Raton.


Community involvement is at the heart of who I am. I proudly serve as a Board Member of the Boca Raton YMCA, support their financial assistance program, and chair the Hispanic fundraising event Baila Conmigo. I’m also active with the Downtown Boca Raton Rotary Club, the Boca Chamber of Commerce, and the Women’s Executive Club of South Palm Beach. Giving back is a key part of our mission, and that community spirit carries through our office culture.


Our agency has a friendly, high-energy, and collaborative environment where good vibes matter. We welcome guests from the community into our space, and our team of 9 dedicated members works together to deliver outstanding service every day. We offer competitive compensation, opportunities for professional development, flexible scheduling options, and a supportive workplace where growth is encouraged. Team members also enjoy a 401(k), group life insurance, paid time off, sick leave, bonuses, and commissions tied to strong performance.


We look for candidates who bring a positive attitude, strong motivation, adaptability, and a genuine desire to grow personally and professionally. If you’re customer-focused, team-oriented, and ready to thrive in a supportive, upbeat environment—this is the place for you.


ROLE DESCRIPTION:
Fernanda Macedo - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
 
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. 
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems 

About the Company

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Fernanda Macedo - State Farm Agent

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