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Receptionist - State Farm Agent Team Member

Connie Fenner - State Farm Agent

Chapel Hill, NC

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JOB DETAILS
SKILLS
Administrative Skills, Advertising, Breast Cancer, Business Support, Computer Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Fast Food, Insurance, Interpersonal Skills, Licensing, Media Sales, Microsoft Office, Multitasking, Organizational Skills, Sales, Sales Management, Schedule Development, Small Business, Team Lead/Manager, Track Customer Issues, Training/Teaching
LOCATION
Chapel Hill, NC
POSTED
30+ days ago
Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2021 and we’re a tight-knit team of three who truly enjoy working together. Before becoming an agent, I built my career in advertising and media sales management — running radio stations, TV shows, and leading teams in a fast-paced environment. I made the move into insurance because I wanted to make a bigger impact and take care of people in a more meaningful way every single day.

Giving back is important to us, and we stay involved locally through initiatives like supporting a local athlete each week, Chatham Kids Matters, Ronald McDonald House, and breast cancer awareness efforts. We also love supporting small businesses in our community.

For our team, we offer two weeks of PTO, licensing reimbursement, and an amazing holiday schedule with all government holidays plus extra time off around major weekends and holidays. We also keep things fun with perks like coffee runs and lunches throughout the week, and when our team hits weekly life app goals during the spring, we close at 3pm on Fridays.

Our culture is warm, family-oriented, and welcoming — our office even feels more like a cozy, shabby-chic living room than a typical workplace. If you’re looking for a supportive team environment where you’re treated like family and encouraged to enjoy the work you do, you’ll feel right at home here.

ROLE DESCRIPTION:
Connie Fenner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

About the Company

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Connie Fenner - State Farm Agent

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