Receptionist - State Farm Agent Team Member

Freddie Crenshaw - State Farm Agent
  • Chicago, IL
  • Full-time
4 days ago

Job Description

Benefits:
  • Licensing paid by agency
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a close-knit team of four. Before becoming a State Farm agent, I built my career in the health and fitness industry, including experience managing a health club. I also have a strong athletic background, having played college football at both Georgia Tech and Alabama State. Those experiences helped shape the teamwork, discipline, and positive energy I bring to the agency today.

Giving back is important to me and our team. We stay active in the local community, support area food banks, and I serve on the board of a charitable organization that supports a Chicago children’s hospital.

Our agency offers health, dental, and vision insurance, licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to feel supported both professionally and personally while building a rewarding career.

Our culture is tight-knit, family-oriented, and built around great attitudes and great energy. I’m looking for someone who is a genuine team player and understands the impact they can have on every person they interact with. We want someone who strives to be memorable for the right reasons - bringing positivity to the team, building meaningful relationships, and leaving customers with a lasting impression of exceptional service.

ROLE DESCRIPTION:
Freddie Crenshaw - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Numbers & Facts

LocationChicago, IL
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Community Supportunmatched
  • Computer Skillsunmatched
  • Customer Relationship Management (CRM) Systemsunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Fitnessunmatched
  • Health Insuranceunmatched
  • Hospitalunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Licensingunmatched
  • Microsoft Officeunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Salesunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Track Customer Issuesunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

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